Mamilla Hotel

We’ve stayed at the Mamilla twice, and both visits were great. The hotel is extremely well located, about a 5 minute walk to Jaffa Gate through Mamilla Mall. The first room was small but exceptionally clean and nicely appointed. Next time, we paid extra for a spacious suite with an Old City view and a neat TV built into the bathroom mirror. Both rooms had those really cool bathroom walls you have to see to appreciate. My wife also had massages on both stays, and they were highlights. We booked through AmEx and could use the full breakfast, which was especially festive on Shabbat, as well as the lounge. It had a nice selection of small sandwiches and salads, making it a good spot for a light lunch or snack.

The taxi arranged by a front desk staff member for our checkout on October 26 was the only real issue. There was clearly some miscommunication about our Tel Aviv destination, and the driver claimed he didn’t know where we were going and tried to overcharge us twice. I’d recommend confirming the destination and fare clearly before getting into the car. Aside from that, our experience at the Mamilla Hotel was outstanding. The staff, including Yatreb, Ido, and Itay, welcomed us warmly and were very helpful. The hotel is ideally located for the Old City’s historic, religious, and cultural sites. Our room was clean and comfortable, and housekeeping was first rate. The spacious Fitness Center had plenty of options and was one of the best hotel gyms we’ve seen. We strongly recommend the hotel.

The location is ideal, between beautiful old city Jerusalem, just a 5 minute walk away, and busy west Jerusalem. We had a delicious Israeli breakfast in a lovely setting, and even got to eat ouside in November. Big thanks to all the staff, especially Nijem, our attentive breakfast waiter. There’s also a good-sized pool for a city hotel. We hope to return.

That Saturday afternoon tour was such a fun part of our Shabbat stay. Our guide taught us a lot about Jerusalem, and we visited the Tower of David for free. It lasted two hours and worked really well as an activity while keeping Shabbat. We were six in the family, and everyone enjoyed it. The hotel's view was amazing, the staff were lovely, and both dinner and breakfast were delicious. We loved staying at the Mamila hotel. Best hotel in Jerusalem for us, and I’d recommend it for all ages.