ashish S.
Booked a day’s stay for the 16th through goibibo, two classic rooms with breakfast, and it was confirmed within five minutes. I arrived at 8:45 pm, but the manager refused to give me the room I’d booked and offered a driver’s lodge without AC instead. When I asked him to cancel or provide the booked room, he just smiled slyly. I called the owner, who said the same room was available but they wouldn’t give it to me because of an ongoing issue with oyo and goibibo. He said they harass customers like this. After arguing with goibibo customer care, at 9:30 I got moved to another hotel, 10 km from this banquet hall, and had to spend an unnecessary 300 on an auto rickshaw during the move. This is a third-class hotel, or really a banquet hall with four rooms listed as a hotel. I’d ask people not to book Anand Mangal Hotel and give it the zero rating it deserves.
