Hotel Kalkaji Residency by OYO Rooms

I had a very good experience at Golden Hotel. It's a four-star property, the service is good, and there were no problems. The rooms are beautiful and have AC. I liked it 😘🥰

They charged me about 1300 for two nights, then asked for another 3000 when I arrived to check in, calling it a booking amount. Customer care said they'd arrange check-in within ten minutes, but at the hotel they said they had no information. I called customer care three times, then they said they needed a hard copy. After I gave it to them, they gave me a room without a door key and refused to provide one, saying cameras made it safe. They're frauds who just bother people.

Don't book this OYO room, it's a waste of money. It was listed at 700, but when I got there they demanded 1800. The staff were awful.

I booked Hotel O Kalkaji Residency, Govindpuri through Booking.com for Rs. 846, but the front desk first demanded Rs. 1750. After bargaining, they agreed to Rs. 1500, still nearly double, and the payment was taken under Sai hotels and food services. At checkout on the morning of 26th March, I asked the woman at the front desk for an invoice. She rudely refused and demanded more money for the bill. When I pointed out I'd already paid double, she insulted me and said, "Where do these people come from expecting to stay for free? Just leave quickly!" The room was filthy, with no soap, towel, or other basics. I also found an alcohol bottle and used condom wrappers in there. Between the misleading prices, disrespectful staff, unhygienic rooms, and nonexistent service, this place felt like a scam. Avoid it.