Hotel Alaya
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 10:00
- Check-out
- Until 10:00
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
- Room types
- 2
Room Information
Rooms
Standard room
- Private bathroom
- private-bathroom
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Superior room
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
subir M.
At Hotel Alaya in Sikkim, I felt unwelcome, uncomfortable, and disrespected. The owner’s behavior was rude and unprofessional, and he seemed indifferent to guest concerns and basic hospitality. The rooms weren’t properly maintained. When we raised our concerns, the owner Atanu Bal answered with arrogance and hostility instead of trying to fix anything. It felt like a confrontation, not a conversation. Atanu only staff who is doing toilet cleaning to hotel payment . There was little courtesy or basic customer service from the moment we arrived. This was one of the worst hotel experiences I’ve had, and it completely soured our visit. I’d strongly advise others to stay away.

Sayan D.
The owner treated us in every possible way that made us feel at home, and all the staff were very warm. I loved the rooms and their behavior. Just awesome, highly recommended.
FAIZAL K.
The owner, MR.Atanu sir, was genuinely nice and polite with us, and the whole place had a home like vibe. Excellent staff, excellent room and food. Everything was 10/10. ♥️❣️💯
RAFIQ H.
I had a good experience around this property. The owner, Mr. Atanu Bal, was especially nice and cooperative, and the staff were helpful and pleasant as well.
Madhurima R.
I’d give this hotel a rating of 0. The manager’s behavior was awful, the geyser didn’t work at all, and they gave us a TV with no channels. They wouldn’t even provide the Wi-Fi password. The toilet flush didn’t work properly either. The bed was badly damaged inside and broke while we were sleeping, but they still charged us 1000 rs for it. Food there is expensive.
Amenities
Everything available at this property
General Services
9 available- 24 Hour Reception
- Smoke Free Property
- Newspapers
- Ticket assistance
- Television in lobby
- All Spaces Non Smoking (Public And Private)
- Room service
- Laundry
- Tour assistance
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
2 available- Restaurant
- Bottled water
Room Amenities
2 available- Non Smoking Rooms
- TV
What's nearby
Explore attractions, restaurants and transport around the hotel
287 m 4 min walk
297 m 4 min walk
505 m 6 min walk
16 m 1 min walk
Attractions
20- Enchey Monastery505 m 6 min walk
- Flower Exhibition Centre - Ridge Park.588 m 7 min walk
- Shri Thakurbari Temple, Gangtok726 m 9 min walk
- Mahatma Gandhi Statue893 m 11 min walk
- Ganesh Tok894 m 11 min walk
Restaurants
20- Nathula Restaurant16 m 1 min walk
- Coffee Restaurant93 m 1 min walk
- Dolma Bar & Restaurant115 m 1 min walk
- Cafe Fiction147 m 2 min walk
- Black Rose Bar and Restaurant149 m 2 min walk
Transit
11- Namchi Bus 7amBus287 m 4 min walk
- SNT - Sikkim Nationalised TransportBus297 m 4 min walk
- Vajra Changu taxi standBus669 m 8 min walk
- Vajra standBus701 m 9 min walk
- Advanced ticket to Darjeeling namchi ravangla south&west sikkimBus803 m 10 min walk

Stay rules
Important conditions for your stay