Super Collection O Rani Gate Guwahati Formerly Lakhi Guest House

The rooms felt unsanitary, and we couldn't feel comfortable or safe staying there. Every room we saw was very dirty, as if they hadn't been cleaned or maintained between guests. The sheets were visibly soiled and smelled awful. A very disappointing stay.

We left because the room was in such poor shape and nothing like the online photos. The hygiene was bad and the sheets were dirty. They asked us to pay before showing the room, then wouldn't refund the money after we saw its condition. Completely unacceptable.

We arrived around 1:00am after a long trip and found three rooms we had booked online still unclean, with dirty sheets and pillows. The bathrooms were filthy too. Staff, especially the girl staying there, were rude and seemed focused only on getting money. When we said we didn't want to stay, they told us to leave, refused a refund, and said to adjust in the dirty room. We eventually had to go out late at night and find another hotel. Looking at the rooms, they seemed to be used for something else. There was no proper management or service, and the price doesn't match the quality.

We had a good two-night stay at lakhi guest house, near the airport. The rooms were clean, the staff were helpful and nice, and the owner personally took care of every requirement.