Nikita D.
After we booked and paid a deposit for four rooms, the manager gave one of them to another guest, leaving us with only three. The room he gave us had stained sheets, broken air conditioning, and a fan that barely turned. We moved out and tried to manage with the three rooms, asking for extra mattresses, but he charged us 500 rs for each small single mattress on top of the 2500 rs per room. He never returned the money we had paid for the missing room. The internet didn't work, and the hotel was crawling with mosquitoes and bed bugs. My children woke up covered head to toe in bites, with big red marks on their bodies. The place is run down and not maintained, the service is terrible, and the staff are horrible. We're not going back. This was by far the worst accommodation anyone could stay in.
