Mr T.
During my two-night stay, the room was in poor shape: stained bedsheets, a bad smell, cockroaches and even a lizard. The staff still said the room was clean. Water was unavailable for hours, and staff kept making excuses. Billing was also unclear. GST was included, but they asked for extra money and delayed providing a proper bill. I was told it would come later, but they still hadn't sent it on WhatsApp the next day. I would have accepted a basic bill, but the customer service was extremely poor. Staff were rude and unresponsive, and my calls were ignored at checkout. A very disappointing stay, and I wouldn't recommend it unless you're willing to waste your money and peace of mind.
