Brim hotel

There were no bugs or animals in the room, and it was clean. That’s about the only positive. This was the worst “service” I’ve ever had. The door code never arrived before I got there. I found a phone number, but the person who answered didn’t speak English and couldn’t find my booking. I had to get Expedia involved to obtain the code and room key. They advertised breakfast in the lobby, but none was served. I contacted them right away, then waited over 72 hours for vouchers to a restaurant half a block away. By then I’d already spent more than $100 on breakfast items, and I only got breakfast on two of my five days. The coffee machine was broken the whole time, and coffee here costs $8-$10. The shared kitchen had no spoons or way to wash dishes. The dishwasher looked so disgusting I wouldn’t want to touch it. We ran out of shampoo, conditioner, body wash, and toilet paper, and there was no way to contact anyone for refills, so I had to buy them at a grocery store. The “free parking” is around 20 spaces on the street. More than half are tow-away spots from 9-5, and about half of what remains is for buses or wheelchair users. That leaves maybe seven or eight spots. I had to park far away, pay out of pocket, and walk ten minutes. This isn’t a hotel: it has a communal fridge, no front desk, and self check-in. There’s nothing wrong with that setup, but the listing should be clearer, and it shouldn’t be called a two-star hotel. The water came out brown when I turned it on. I emailed for help and waited many days without a reply. Just terrible. Go somewhere else. It wasn’t even that cheap. If I were making up a story about how angry I am, I’d have included fewer problems to make it sound more believable.