Rebecka L.
We stayed at White Room Colosseo from January 12-15, and wanted to leave because the place wasn't what we expected from the description. It wasn't a hotel, but a shared apartment with other guests, something the listing didn't make clear. The walk to the Colosseum took 10 minutes, not the advertised 4, and the city center was 30 minutes on foot, despite the description saying it was in the center. The host refused our cancellation request and gave no refund, saying he'd never heard of these issues. Noise made it hard to sleep. The walls were thin, the guests next door were very loud, and a beeping sound went on all night. When we mentioned it, the host said he'd never heard of it and that all other guests were happy, even though earlier reviews had mentioned the problem. Based on those reviews and how we were treated, I found the host had no service mindset and was deceiving and lying to guests. Don't book!
