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Family friendly

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Hotel Musashiya" is located in Hakone. This hotel is located in walking distance from the city center. Location It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in. The following services are also available for the guests: a massage room and a spa center. Sports fans are going to love a table tennis area. You will find these entertainment amenities on the premises: a karaoke and a library. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: press and a safe-deposit box. The staff of the hotel will be happy to talk to you in English and Japanese. At the hotel The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a TV and slippers. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Beach access
Air conditioning
24h reception

Good to know

Check-in
From 14:00
Check-out
Until 10:00
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, Japanese, Chinese
Children
Family friendly
Room types
4

Room Information

Rooms

Standard room with mountain view

  • Private bathroom
  • air-conditioning
  • bath
  • bedsheets
  • fridge
  • hairdryer
  • heating
  • private-bathroom
  • safe
  • shower
  • slippers
  • tea
  • telephone
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Standard room

  • Private bathroom
  • air-conditioning
  • fridge
  • hairdryer
  • private-bathroom
  • safe
  • tv
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Standard Quadruple room

  • 4 guests
  • Private bathroom
  • private-bathroom
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Suite

  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.8/10
Good
270 reviews

Marek N.

8/10

The breakfast was amazing. Lots of little bowls were ready for us, then a lovely older woman brought fresh hot fish, miso soup, rice, and pickles as well. Everyone was very nice, and the staff showed good standards when they put our luggage in our room while we were out sightseeing after leaving it at reception. The rooms are enormous, about three times the size of ones in Tokyo, with a traditional Japanese look, mats on the floor, and low beds and tables. There’s a great mountain and lake view, and the location works well for exploring Hakone. Hot water, green tea, and a welcome snack were in the room. It feels like this must have been a luxury hotel three decades ago. It’s quite worn, and I don’t think it’s been renovated since it opened. Scratched furniture didn’t bother us, but the air conditioner looked like it should be shut down. The toilet and shower doors need a proper cleaning with strong products, and the general cleanliness is low. If that doesn’t put you off, don’t hesitate to book.

Mytplanet C.

10/10

The public onsen on the top floor was lovely, and I’d go every night. I only tried it once in the morning, but the view then was *chef kiss. The location worked great for us because we wanted to be near Lake Ashi and Tori gate. Thanks to the oba-chan and uncles for taking care of us, and take care! We stayed two nights with friends and were very well fed. Try the kaiseki dinner and traditional breakfast at least once. Each dish looked so carefully arranged on its plate, it was a treat for the eyes as well as the stomach. People mention that the place is dated, but we found it antique and homey, with everything clean, tidy, and neat. There was always hot water in the room. It felt like home, especially because the elderly staff were so friendly and tried their best to help despite the language barrier. Check the rooms before booking so you know what to expect. We have no regrets about staying here.

Natalie B.

8/10

The lake area looked lovely from here, and the staff were very friendly. Breakfast was delicious, and the tea they made to welcome us was a nice surprise. The traditional accommodation has a rustic feel. They set up a futon in your room each night and collect it at breakfast. I didn’t try the public bath, but there’s an onsen and a karaoke room available.

Pham T.

10/10

The reception kindly explained the hotel and Hakone timetables to us. We booked one room for five people, and the location was convenient, about a 100-meter walk from the last bus stop. After playing table tennis, we went to the onsen on the fifth floor. The natural water was very warm, and the large, clean pool had plenty of space for ten people to use comfortably. The toilet follows an old style, so it was a little difficult for us since automatic toilets are common throughout Japan. Still, everything was very good.

Amenities

Everything available at this property

60 Facilities

General Services

29 available
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Heating
  • Security guard
  • Newspapers
  • Gift shop
  • Garden
  • Terrace
  • Smoking Allowed
  • Room service
  • Indoor Fireplace
  • Linens
  • Luggage storage
  • Safe Deposit Box
  • Wake Up Service
  • Telephone
  • Diet menu (on request)
  • Cafe
  • Taxi booking
  • Library
  • Karaoke
  • Hiking
  • Fishing
  • Family/Kid Friendly
  • Temperature control for staff
  • Extra decontamination measures

Accessibility

3 available
  • Upper floors accessible by elevator
  • Accessibility features
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Internet access

Meals

3 available
  • Restaurant
  • Vending machine
  • Kettle

Business Services

2 available
  • Fax and copy machine
  • Meeting and presentation facilities

Recreation & Wellness

3 available
  • Massage
  • Spa
  • First Aid Kit

Pool and beach

1 available
  • Beach/pool towels

Sports

3 available
  • Table Tennis
  • Tennis court
  • Golf сourse (within 3 km)

Children

1 available
  • Playroom

Pets

1 available
  • Pets Not Allowed

Room Amenities

9 available
  • Fridge
  • Family room
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Slippers
  • Toiletries

Languages

3 available
  • English
  • Japanese
  • Chinese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus 箱根神社入口

28 m 1 min walk

Closest Ferry 元箱根港

85 m 1 min walk

Top attraction nearbyHeiwa-no-Torii (Hakone Shrine)

513 m 6 min walk

Dining nearby 20 Restaurants

38 m 1 min walk

Attractions

20
  • Heiwa-no-Torii (Hakone Shrine)513 m 6 min walk
  • Hakone Shrine608 m 8 min walk
  • Hakone Park846 m 11 min walk
  • Hakone Sekisho1.2 km 15 min walk
  • Hakone Sightseeing Cruise1.5 km 19 min walk

Restaurants

20
  • 腸詰屋芦ノ湖店38 m 1 min walk
  • 喫茶富貴49 m 1 min walk
  • 小松屋51 m 1 min walk
  • ついき62 m 1 min walk
  • Hakone Karaage Karatto73 m 1 min walk

Transit

20
  • 箱根神社入口Bus28 m 1 min walk
  • 元箱根港Ferry85 m 1 min walk
  • 元箱根Bus116 m 1 min walk
  • 元箱根港Ferry179 m 2 min walk
  • 元箱根港Bus192 m 2 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 20:00Front desk timing
Check-out10:00Departure timing