Cottage hotel fenice hakuba
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Pets
- Allowed
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Cottage
- Private bathroom
- dining-area
- fireplace
- fridge
- hairdryer
- heating
- kitchen
- microwave
- private-bathroom
- slippers
- toiletries
- towels
- tv
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1 / 1 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Twin Cottage
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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1 / 1 Standard room
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Brenda S.
James was kind, understanding, and accommodating throughout our conversations. His replies were quick and thoughtful, and he came across as genuinely caring, which made everything feel relaxed and straightforward. It’s not often you find hosts this gracious and professional. We appreciated the way he treated us, would happily stay with him again, and wouldn’t hesitate to recommend him.

Marta S.
The rooms are spacious, the location is good for shuttle buses, and the receptionist was friendly. But there’s no heat except for a small gas heater meant for drying clothes. After spending the day out in the cold, there was nothing to warm up with, and I wore my ski jacket in the evenings. For what you pay per night, that’s ridiculous. I also found it odd that none of the remotes have English translations, given that most guests seem to be tourists from English-speaking countries. Fenice could make a big difference with a bit more effort.
Sierra C.
We’re staying here now. It’s nice having a kitchen, and the rooms are pretty good, but we feel stranded because no taxis or Ubers will come out here. There is a shuttle, but the times you can use it are very restricted. The accommodation itself is okay, yet getting around is such a hassle that we wouldn’t return. They should consider running a more regular, flexible bus, or be very clear that guests need to hire a car.
Ethan M.
Unit 601, January stay. The sewage smell was awful, and there were loads of stink bugs inside. The bathroom was moldy, and the unit was painfully cold. The front door had no weather seal, so winter air came straight in. There was a small space heater and two wall units that barely warmed the place. The floor felt like a sheet of ice, and there was nowhere to dry ski gear. The kitchen was advertised as full, but it was basically just a small fridge, a sink, and one hot plate, with one little frying pan and one small kettle. The unit sleeps four, yet it only had two plates and two bowls. There was no ski storage, no drying area, and no food nearby. Without a car it’s even worse. Absolutely not worth the price. Do yourself a favor and stay somewhere else.
Nguyen K.
You get a whole apartment here, with two bedrooms, a toilet, a living room, and a basement. The staff were incredibly friendly and helped a lot when I lost my phone at another place. They also suggested buses we could take. It’s dog friendly too, so there are lots of cute doggos around. We highly recommend it!
Amenities
Everything available at this property
General Services
13 available- Air conditioning
- Smoking areas
- Smoke Free Property
- Heating
- No elevators
- Reception desk
- Room service
- Ski storage
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Minimum Check In Age
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Parking
Meals
2 available- Restaurant
- Vending machine
Pets
1 available- Pets allowed
Room Amenities
2 available- Non Smoking Rooms
- Soundproof rooms
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
594 m 7 min walk
776 m 10 min walk
605 m 8 min walk
162 m 2 min walk
Attractions
20- Hakuba Goryu Snow Resort605 m 8 min walk
- Hakuba Green Sports Park2.3 km 28 min walk
- 姫川源流湧水3.7 km
- snow peak Land Station Hakuba4.0 km
- 百名座no.1,2 LAND STATION HAKUBA4.1 km
Restaurants
20- AROME162 m 2 min walk
- 日本料理 華火165 m 2 min walk
- Shokudo R - Restaurant R174 m 2 min walk
- Japanese Restaurant Kamui455 m 6 min walk
- Canada Tei552 m 7 min walk
Transit
20- 神城Train594 m 7 min walk
- 白馬五竜Bus776 m 10 min walk
- 飯森Train1.1 km 13 min walk
- 南神城Train2.9 km 36 min walk
- 白馬町Bus3.9 km

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required