Best Apartment in Shinjuku

Name: Best Apartment in Shinjuku
Address: 2-2-21 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, Tokyo, JP
Rating: 2

2-2-21 Kabukicho, Shinjuku-ku, TokyoView on Map

About this property

"Best Apartment in Shinjuku" is located in Tokyo. This apartment hotel is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the apartment hotel. Places nearby: Shinjuku-sanchōme, Shinjuku Gyoen National Garden and Shinjuku Central Park. Location Free Wi-Fi on the territory will help you to stay on-line. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry. At the apartament hotel

Popular facilities

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Free WiFi

Good to know

Check-in: From 16:00
Check-out: Until 11:00
Pets: Not allowed
Room types: 1

Room Information

Rooms

1 / 6

Apartment

Private bathroom

air-conditioning
fridge
hairdryer
heating
iron
kitchen
microwave
private-bathroom
slippers
tea
toiletries
towels

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating

2/10

Average

3 reviews

Featured review

Daniel R.

April 2026

2/10

Room 218. Warning, don’t book here. If I could give zero stars, I would. This isn’t a regular hotel, but a privately run apartment in a residential building, with no reception or staff on site to help when something goes wrong. On arrival, we found extensive, deep black mold across the bathroom ceiling, vents, and grout. The air quality was terrible, and the room felt like a serious health hazard, unfit to stay in. The host, who uses a pseudonym and only communicates through WhatsApp, wouldn’t fix the issue, offer another room, or give us a refund. I felt they didn’t care about guests’ health, hygiene, or safety, only about taking the money. Save your money and protect your health. Don’t let this place ruin your Tokyo trip. Stay far away.

Ahmet Y.

March 2026

2/10

I can confirm the other review about black mold.

Mila K.

April 2026

2/10

Room 218 had significant black mold in the bathroom grout, which was a serious hygiene issue and health risk, especially because one of us has asthma. That shouldn’t happen at any price level. The stay was unacceptable. The host showed no understanding and said that at such a low price we shouldn’t have expectations. He also said he didn’t care about bad reviews. After we clearly said we wouldn’t check out without a solution or cancellation, we were repeatedly contacted aggressively through WhatsApp and pressured to leave. That was extremely unpleasant and unprofessional. Booking.com eventually gave us compensation as Genius customers, not the host. The host tried to stop us accepting it and later indirectly tied it to leaving a positive review. That left a very questionable impression. Serious hygiene problems, no customer service, and behavior guests shouldn’t have to deal with. If staff say criticism is ignored, think carefully before booking.