Best Apartment in Shinjuku
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Pets
- Not allowed
- Room types
- 1
Room Information
Rooms
1 / 6 Apartment
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- slippers
- tea
- toiletries
- towels
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Daniel R.
Room 218. Warning, don’t book here. If I could give zero stars, I would. This isn’t a regular hotel, but a privately run apartment in a residential building, with no reception or staff on site to help when something goes wrong. On arrival, we found extensive, deep black mold across the bathroom ceiling, vents, and grout. The air quality was terrible, and the room felt like a serious health hazard, unfit to stay in. The host, who uses a pseudonym and only communicates through WhatsApp, wouldn’t fix the issue, offer another room, or give us a refund. I felt they didn’t care about guests’ health, hygiene, or safety, only about taking the money. Save your money and protect your health. Don’t let this place ruin your Tokyo trip. Stay far away.
Ahmet Y.
I can confirm the other review about black mold.
Mila K.
Room 218 had significant black mold in the bathroom grout, which was a serious hygiene issue and health risk, especially because one of us has asthma. That shouldn’t happen at any price level. The stay was unacceptable. The host showed no understanding and said that at such a low price we shouldn’t have expectations. He also said he didn’t care about bad reviews. After we clearly said we wouldn’t check out without a solution or cancellation, we were repeatedly contacted aggressively through WhatsApp and pressured to leave. That was extremely unpleasant and unprofessional. Booking.com eventually gave us compensation as Genius customers, not the host. The host tried to stop us accepting it and later indirectly tied it to leaving a positive review. That left a very questionable impression. Serious hygiene problems, no customer service, and behavior guests shouldn’t have to deal with. If staff say criticism is ignored, think carefully before booking.
Amenities
Everything available at this property
General Services
3 available- Elevator/lift
- Smoking areas
- Laundry
Internet
1 available- Free Wi Fi
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
25 m 1 min walk
279 m 3 min walk
714 m 9 min walk
2 m 1 min walk
Attractions
20- Omoide Yokocho Memory Lane714 m 9 min walk
- Shinjuku Gyoen National Garden1.2 km 15 min walk
- Meiji Jingu2.2 km 28 min walk
- Yoyogi Park3.0 km
- Hachiko Statue4.1 km
Restaurants
20- マリエール2 m 1 min walk
- やよい軒新宿明治通り店26 m 1 min walk
- ターリー屋28 m 1 min walk
- 和平飯店65 m 1 min walk
- 馬子緑牛肉麺 新宿店66 m 1 min walk
Transit
20- 東京国際空港Airport17.7 km
- 成田国際空港Airport61.9 km
- 日清食品前Bus25 m 1 min walk
- 東新宿駅前Bus195 m 2 min walk
- 東新宿Metro279 m 3 min walk

Stay rules
Important conditions for your stay