amber S.
The check-in process was confusing and took us about 30 minutes. The booking app message had a password that didn’t work at first, and then they said they’d sent another email with check-in details. I don’t understand why all the passwords weren’t sent through the booking app. The listing said 90 sqm, but with all the cupboards it felt closer to 60 sqm. It was okay for five people, but too small for nine. There are three double beds and one sofa bed, so sleeping capacity seems to be eight at most. There’s only one toilet. The carpet and L-shaped living room sofa were very dirty and made everyone itchy, so we removed the carpet and avoided sitting on the sofa. The pillows also made us itchy. With the windows closed and air conditioning running, the air didn’t feel clean, and the air conditioner needs cleaning too. The washing machine was dirty when we arrived, so we had to clean it before using it. One family member got a rash from the towels, so we had to wash and hang them up to dry first. For a place rated 4.5 stars on the booking app, this generally wasn’t what we expected.
