2/10
The staff made a good first impression, they were friendly and spoke pretty good English, and the room was clean. But that didn't last. The mini split air conditioning unit wouldn't work, and because I was there in February, it was very cold. My room felt just as cold as outside. A staff member came up and reset the unit, but it still didn't work, so I spent the night freezing. On top of that, the walls were paper thin, and I could hear the neighbors even when they weren't talking loudly. Unfortunately, my neighbor snored all night. The mattress was also very thin, with almost no cushioning. With all of that together, it was the worst stay I've had in all of Japan.
