Capital Plaza Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 13:00
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Standard Quadruple room with balcony and with view
- 4 guests
- Private bathroom
- air-conditioning
- balcony
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
- tv
- with-view
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1 / 6 Junior Suite
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- toiletries
- tv
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- tv
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Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Alessandro R.
We only spent one night here, which was more than enough since there isn’t much to do in central Chetumal. The hotel is mid-range but feels a bit old. Breakfast came in a pleasant room, though the set menu didn’t offer much variety.
Lucía H.
It’s centrally located and the rooms were clean, with comfortable beds. For a one-night stop before a flight, it’s okay, but that’s about all I’d recommend. The hotel is old and not very pleasant inside. Service was poor: staff sat in a room and didn’t get up when I arrived at reception. The “gym” is one room with three machines, and its treadmill was out of order. My room card wouldn’t open the door. When I asked for help, they brought me my own card, which of course didn’t work, then got annoyed when they had to go back for their card. 😂 At night, party music from outside was audible.
Luca B.
The door attendant was friendly and really nice, but the other staff seemed distracted and didn’t care much about their jobs. It’s in a pretty good location, though the rooms are old. Our key card stopped working, and the gym is tiny with an out-of-service treadmill.
Miguel T.
From the street entrance you wouldn’t expect much, but the inside was surprisingly clean and nicely decorated, especially considering how tightly the hotel is squeezed among other buildings. Parking gives easy access to the rooms and conference rooms. It was much better than the three-star listing suggested. I also liked the market and museum across the street.
Molly M.
We paid $49 plus $10 for taxes and fees, and I’d definitely rate this a five-star hotel. The food in the fine dining restaurant was superb, the pool area was pretty and relaxing, and our room and bed were comfortable. The service was great if you can manage without English. We didn’t mind the language barrier and had fun with it. As soon as we got out of the taxi, a bell hop opened the door for us. When we headed out for the day, the door was opened again and someone waved down a taxi. There are lots of vendors and shops nearby. Don’t expect a beach, but there’s a nice boardwalk with statues for photos, and a museum right across from the hotel.
Amenities
Everything available at this property
General Services
24 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Express Check In/Check Out
- Garden
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Iron
- Car rental
- Airport transportation
- Sun Deck
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
2 available- Bar
- Restaurant
Business Services
4 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
2 available- Swimming pool
- Outdoor pool
Sports
2 available- Fitness facilities
- Gym
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
142 m 2 min walk
1.5 km 19 min walk
94 m 1 min walk
6 m 1 min walk
Attractions
20- Museum of Mayan Culture94 m 1 min walk
- Museum of the City of Chetumal225 m 3 min walk
- FUNNY TRAMPOLINE PARK737 m 9 min walk
- Parque de las Casitas754 m 9 min walk
- Plaza principal de chetumal PARQUE LOS CAIMANES801 m 10 min walk
Restaurants
20- Loncheria Mari Tona6 m 1 min walk
- Restaurant Chetumal11 m 1 min walk
- Las Cazuelas De Jose21 m 1 min walk
- A la Turca Kebab21 m 1 min walk
- Lonchería la Península24 m 1 min walk
Transit
20- Taxi Xpujil Calakmul CampecheBus142 m 2 min walk
- ADO ChetumalBus203 m 3 min walk
- Combis BacalarBus208 m 3 min walk
- Combis a Tulum y Playa del CarmenBus281 m 4 min walk
- Combis foraneasBus309 m 4 min walk

Stay rules
Important conditions for your stay