Casa Anaya

For the price, you get spacious hotel-style rooms, Wi-Fi, free Netflix, daily cleaning, towels, and a few toiletries. The main issue for us was a bad smell coming from the toilet and spreading into the room. Breakfast was also disappointing if you arrived later, since less food was left than early in the morning. Still, the rate and the rest of the stay made up for those problems.

I didn't stay. When I arrived, they said the breakfast included in my booking wouldn't be a full breakfast unless I cancelled the online reservation and booked again in person. They also claimed my Visa wasn't valid when they tried to charge it, even though I use it all over. I checked with the card issuer, and the hotel hadn't even attempted a transaction. Then I saw a woman spraying insect repellent in the hallway, the kind commonly used in these areas, and decided to leave.

The staff were helpful, and the extra service went well beyond what I expected. Our room was clean, the beds were comfortable, and the internet worked well. I'd definitely choose this hotel again.

The shower water smelled awful, and the breakfast was barely there: just toast and some fruit, with coffee but no tea. It was noisy too, and the staff didn't seem to understand customer service.