Hotel Portobelo
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- soundproofing
- telephone
- toiletries
- towels
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1 / 6 Standard room
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- soundproofing
- telephone
- toiletries
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1 / 4 Deluxe Suite
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- safe
- tv
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Guest reviews
Recent reviews shared by hotel guests
Rafael M.
I've stayed in hotels for over 30 years, and the overnight concierge or Bell person working October 16th to 17th gave me the best customer service I've ever seen. I walked to the 7-11 next door for water, wet wipes, and paper towels that I like having in my room. He noticed me coming back and brought water, coffee supplies, and toilet paper to my room. He was paying attention and went far beyond what he needed to do. He earned a típ and a special thanks here. I hope he gets promoted soon, he has the ability to be a great manager someday. The hotel looks brand new after its remodel, and the rooms, restaurant, room service, and location are all top notch. The front desk employees are great too. The staff overall are incredible, helpful, and friendly.
Mauricio R.
The rooms are old, and the thermostat stays warm with no way to adjust it. Some rooms look straight onto a wall, with no view at all. It's right downtown, but there's not much to do at night. I strongly recommend staying closer to Chapultepec street instead, where there's more to do throughout the day and night and the area feels much more alive.
Mariana P.
This was my third stay, and the place is very nice and clean. Customer service is awesome, especially at the front desk. Highly recommend it if you need a nice hotel in Guadalajara Jalisco ☺️
luz E.
Every time I visit the BEATIFUL GUADALAJARA, this is my go-to hotel. I love how the staff greet customers, and check-in is easy, professional, and pleasant. Can't wait to come back. THANK YOU staff.
Nicolás B.
The location is good, and there's parking at the back. Staff and service were good, but the beds and pillows need replacing. They were doing work in other rooms on our floor, and the noise sometimes went on from about 9am-5pm. That's all I can say about the place.
Amenities
Everything available at this property
General Services
65 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Television in lobby
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Linens
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Car rental
- Transfer services
- Tour assistance
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Annexe (s)
- Number of floors (annexe)
- Single rooms
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Laundry service
- Medical service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Café
- All Inclusive With Non Alcoholic Drinks
- Special dietary options
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Free parking nearby
- Car park
Meals
6 available- Bar
- Breakfast
- Restaurant
- Breakfast buffet
- À la carte lunch
- Set menu dinner
Business Services
2 available- Business center
- Meeting and presentation facilities
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
56 m 1 min walk
85 m 1 min walk
163 m 2 min walk
24 m 1 min walk
Attractions
20- Parque Revolución (Parque Rojo)163 m 2 min walk
- MUSA Museum of the Arts University of Guadalajara480 m 6 min walk
- Parroquia El Expiatorio Eucarístico484 m 6 min walk
- Guadalajara's Cathedral820 m 10 min walk
- Plaza de la Liberación940 m 12 min walk
Restaurants
20- DogoChondos24 m 1 min walk
- Macronet Central30 m 1 min walk
- Okuma Sushi34 m 1 min walk
- Taqueria El Tacazo36 m 1 min walk
- Loncheria La Frida52 m 1 min walk
Transit
20- JuárezTrain56 m 1 min walk
- JUAREZ 1Bus85 m 1 min walk
- Juárez IIMetro119 m 1 min walk
- JUAREZBus163 m 2 min walk
- Avenida 8 de JulioBus203 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Children's meals
Ages 0-0 - Breakfast - Free