Metro Hostal Boutique
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Allowed
- Luggage storage
- Available
- Room types
- 3
Guest reviews
Recent reviews shared by hotel guests
Amelia T.
The location was the only good thing for us. We booked five nights but left after one. Our private room was tiny, with nowhere to put our things and not even a hook for a wet towel. The hostel towels were frayed and heavily used, the window wouldn't shut properly, the curtains were stained, and the walls had scuffs and drip marks. Bathrooms looked gross, the shower curtains were disgusting, and I couldn't get past the sponge used for washing dishes in the horrible kitchen. We knew the room was cheap and weren't expecting much, but cheap shouldn't mean dirty and run down.
Diego F.
Ernesto really made the place. He was welcoming, all the staff were friendly, and most guests were easy to talk to. It's a relaxed hostel in Roma Norte, close to great taco spots, with lots of excursion options. The cat is adorable, too. We had a private room the whole stay. It was very clean, and for the price I can't complain. There's laundry service if you need it. One of my friends nearly left his headphones behind before our flight. The staff checked quickly and alerted him before we even asked. Shout-out to the Argentine worker and Macca paints, great dudes.
Irina V.
My stay at METRO Boutique Hostal was a mess from beginning to end, and the 'Boutique' label left me baffled. The facilities seemed badly maintained, and it felt like management was cutting corners. Staff came across as deeply unprofessional and unconcerned with basic hospitality or guests' comfort. The whole experience was frustrating and felt overpriced for what you get, a waste of time. I regret spending a cent here. If you want a comfortable, stress-free stay, look elsewhere.
Camila R.
The rooms were dirty and neglected, nothing like the online photos, and the noise made an already uncomfortable stay worse. The hygiene and hospitality were far below what I've experienced at other hostels. Staff acted as if guests were an inconvenience, and from the moment I arrived, I saw no sign of professional standards. Calling this a 'Boutique Hostal' feels like deceptive marketing for a run-down, poorly managed place. It seems management is just grabbing cash without putting money back into the property. Save your money and sleep on a park bench instead. This was an absolute bottom-tier experience.
Daniela F.
The place was filthy, the staff were useless, and the 'boutique' description felt like a lie. They'd clearly given up on maintenance and basic hospitality, and choosing to stay here was the biggest mistake of my trip. There are plenty of better places nearby. Don't let the name or photos fool you. I wouldn't come back even if it were free.
Amenities
Everything available at this property
General Services
13 available- 24 Hour Reception
- Smoking areas
- Currency exchange
- Security guard
- Garden
- Terrace
- Outdoor furniture
- Smoke Detector
- Laundry
- Luggage storage
- Tour assistance
- Picnic area
- Sun Deck
Internet
2 available- Free Wi Fi
- Internet access
Business Services
2 available- Business center
- Fax and copy machine
Recreation & Wellness
1 available- First Aid Kit
Sports
1 available- Bike rental
Pets
1 available- Pets allowed
Room Amenities
1 available- Non Smoking Rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
41 m 1 min walk
896 m 11 min walk
299 m 4 min walk
11 m 1 min walk
Attractions
20- Plaza Luis Cabrera299 m 4 min walk
- Maru sculpture327 m 4 min walk
- MODO Museo del Objeto644 m 8 min walk
- Fuente de Cibeles738 m 9 min walk
- Parque México908 m 11 min walk
Restaurants
20- Lima 70011 m 1 min walk
- Bacanora Terraza15 m 1 min walk
- Cafe Berlin30 m 1 min walk
- Em38 m 1 min walk
- Asaditos Club50 m 1 min walk
Transit
20- Aeropuerto Internacional de la Ciudad de MéxicoAirport9.8 km
- Aeropuerto Internacional Felipe ÁngelesAirport39.6 km
- TonaláBus41 m 1 min walk
- MonterreyBus153 m 2 min walk
- QuerétaroBus219 m 3 min walk

Stay rules
Important conditions for your stay