Hotel Casa Novelo
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Sofia H.
I’ve stayed in several hotels in Piste, and this is my favorite, except for Villas Arqueologicas when easy early access to Chichen Itza is the priority. I wasn’t planning to visit the site this time, apart from using the only cash station available to me. Getting there is straightforward, though: walk two blocks to the bus stop, then take a ten-minute ride to the parking lot at the site. The hotel feels peaceful because it’s two blocks off the main strip, while transit and restaurants are still easy to reach. It’s fairly new, cheerfully decorated in a colonial style, and has just seven rooms, which gives it a private feel. There’s parking and a lovely pool. I enjoyed resting on the patio and listening to the local birds, though the neighborhood roosters sometimes joined in. Ms. Minnie, the owner, and Señorita Jeni, the manager, are both pleasant and accommodating. I had a wonderful week here and highly recommend this lovely hotel for a stay in Piste.

Patricia M.
The staff are really friendly and try to help, but they don’t speak English, so it was hard to communicate. The place was very clean, and the shower was hot, though the water flow wasn’t strong.
Warren F.
A lovely small hotel just minutes from the Chichen Itza park. The rooms are clean and kept in good shape, and the air conditioning is ample.
Señora E.
We slept peacefully here, and the bathroom was very clean. It’s a quiet, restful place with lovely decor, and it works well for a short break. There were a couple of letdowns in our room: the sheets had hair from another guest and looked dirty, with an odd stain too. We used the top sheet so we wouldn’t have to touch the bottom one. I was also told there’d be coffee in the morning, but there wasn’t any.
Maribel R.
There’s greenery all around this lovely place, and the rooms are really elegant. The service was so friendly. I loved it, highly recommend.
Amenities
Everything available at this property
General Services
19 available- Air conditioning
- Currency exchange
- Smoke Free Property
- Ticket assistance
- Garden
- Terrace
- Express Check In
- Private Check In/Check Out
- No elevators
- Reception desk
- Room service
- Concierge services
- Luggage storage
- Tour assistance
- Picnic area
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Additional Measures Against COVID 19
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
1 available- Breakfast
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
Room Amenities
2 available- Non Smoking Rooms
- Family room
What's nearby
Explore attractions, restaurants and transport around the hotel
184 m 2 min walk
4.9 km
317 m 4 min walk
138 m 2 min walk
Attractions
20- Letras Pisté317 m 4 min walk
- Pisté de Chichén Itza325 m 4 min walk
- Parador turístico de Chichén Itzá2.2 km 28 min walk
- Visitor Service Center2.2 km 28 min walk
- Gran Juego de Pelota2.3 km 28 min walk
Restaurants
20- Restaurant El Paso138 m 2 min walk
- Balam House138 m 2 min walk
- La Poblanita152 m 2 min walk
- Restaurante Las Redes159 m 2 min walk
- Pollería los Pájaros160 m 2 min walk
Transit
13- Colectivos para ValladolidBus184 m 2 min walk
- Paradero de Autobús de Oriente (para Mérida y Yaxcabá)Bus226 m 3 min walk
- Paradero de Autobús de Oriente (Valladolid y Cancún)Bus227 m 3 min walk
- Taquilla Autobuses de OrienteBus242 m 3 min walk
- Paradero de Autobús de Oriente (para Valladolid, Cancún)Bus550 m 7 min walk

Stay rules
Important conditions for your stay