Hotels in Tulum, MX
Casa Kopal
About this property
A great place to have a rest after an exciting day! Hotel "Casa Kopal" is located in Tulum. This hotel is located in the very center of the city. Before going to bed, you can walk around the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.
Location
You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. The staff of the hotel will order a transfer for you.
At the hotel
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
6/10
Pleasant Featured review
Elin A.
2/10
Wouldn’t recommend this place. There were big cockroaches in the room, spiders in the drawers, and hair in the bed. The shower had hair and mold, and the bathroom smelled really bad. Staff weren’t helpful, and street music was very loud at night. One of my worst stays in a long time.
Nicolas G.
2/10
I booked three nights and couldn’t sleep because the club music was too loud. When I tried to get a refund for the other two nights, I couldn’t. Terrible experience, and I don’t recommend staying here. See the pictures for more details.
Luisa F.
6/10
It’s a cheap, basic option in a very central spot. Still, I really didn’t like the room we got. We couldn’t shower because there was no water, and there was a strong, unpleasant smell.
mariana C.
2/10
I was disgusted by the state of the place and would never recommend it. The air conditioner was covered in black mold, and my daughter, who has asthma, got sick there. I know it’s not a luxury hotel, but guests should at least get a clean room. There was feces splattered on the bathroom walls along with more black mold. Ants were coming out of the pillows, and the sheets had lipstick and yellow stains.
Elena V.
6/10
It’s quite central, with bars and restaurants nearby, so expect some noise. The Wi-Fi was completely unresponsive, and I had to switch over to mobile data.
Amenities
Everything available at this property
8 Facilities
General Services
3 available- 24 Hour Reception
- Shuttle
- Airport transportation
Accessibility
1 available- Accessibility features
Internet
2 available- Wi Fi
- Internet
Meals
1 available- Restaurant
Pets
1 available- Pets allowed (under 5 kg)
What's nearby
Explore attractions, restaurants and transport around the hotel
58 places nearby
Closest Bus Tulum-Bacalar-Chetumal-Combi
159 m 2 min walk
Closest Train Estación Tulum
3.9 km
Top attraction nearbyParque Dos Aguas
435 m 5 min walk
Dining nearby 20 Restaurants
7 m 1 min walk
Attractions
20- Parque Dos Aguas435 m 5 min walk
- Cenote Calavera1.8 km 23 min walk
- Parque Nacional Tulum2.5 km 31 min walk
- Playa Pescadores3.0 km
- Tulum3.1 km
Restaurants
20- Ajala7 m 1 min walk
- Casa Preta16 m 1 min walk
- Mercado Centauro22 m 1 min walk
- La Tortería Tulum | Streetfood Tulum23 m 1 min walk
- La Lattice25 m 1 min walk
Transit
18- Tulum-Bacalar-Chetumal-CombiBus159 m 2 min walk
- Colectivo para la playaBus199 m 2 min walk
- Vanes foraneasBus369 m 5 min walk
- Vanes foraneasBus607 m 8 min walk
- Terminal TulumBus620 m 8 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 18:00Front desk timing
Check-out12:00Departure timing