The Serai Cottage Downtown Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Languages
- English
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 4 Deluxe Double room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- private-bathroom
- tv
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1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- tv
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1 / 4 3 Bedrooms Apartment
- Private bathroom
- air-conditioning
- private-bathroom
- tv
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1 / 4 Standard Family room
- Private bathroom
- air-conditioning
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Nurul I.
The room felt overpriced, and maybe the outdoor pool is what they’re relying on as a selling point. I couldn’t sleep because bed bugs kept waking me up. There was no floor mat, so the area stayed wet, though perhaps you can ask the receptionist for one. The lobby door is locked from outside at midnight, which makes going out difficult. You have to ring the bell or call, and the receptionist might be asleep.

Siti A.
The second room was much better, wide and clean, with an iron board inside and away from the main road. That was a real surprise after our first night, when road noise came straight into the room and we couldn’t sleep. There were mosquitoes and a cockroach in the bathroom, and the iron was only in the hallway. We booked two nights on different dates, checking out after the first and then checking into the second room.
Mohd H.
The room was just okay, and the cleanliness needs work. At RM149 per night with no breakfast, I didn’t think it was worth the price. Maybe the long weekend was why they charged more.
Farah O.
We were all okay with our stay and the room was enough for our family. The pool is behind the hotel, and parking is right in front. The rest was fine for our vacation. It doesn’t feel much like a hotel, but it worked for us.
Muhammad I.
There’s no soundproofing, so being by the roadside means you hear vehicles going past after midnight. The softboard walls also let noise through from the next room, especially when someone uses the toilet. The room is tiny and hard to pray in. At RM125 a night, it felt like a scam and more like a cheap motel. There’s no bathroom mat, the showerhead is broken, and there’s no kettle or Coway dispenser, though they do provide coffee and tea. It is near Mydin mall and Sabasun mart, a few minutes from the airport, and an easy trip to main town KT. For the same price, YT Midtown is the better choice.
Amenities
Everything available at this property
General Services
10 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Security guard
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Room service
- Telephone
- Transfer services
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
1 available- Restaurant
Pool and beach
2 available- Swimming pool
- Children swimming pool
Children
1 available- Playroom
Room Amenities
4 available- Family room
- TV
- Shower
- Slippers
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
4.2 km
4.9 km
2.8 km 35 min walk
228 m 3 min walk
Attractions
20- Corniche Road Kuala Terengganu2.8 km 35 min walk
- Seberang Takir Beach3.7 km
- Pantai Seberang Takir Malaysia4.0 km
- Pulau Warisan River Cruise4.6 km
- Taman Tamadun Islam ( TTI Management Sdn Bhd )4.8 km
Restaurants
20- Restoran Nur Patin228 m 3 min walk
- Lowstaq Station307 m 4 min walk
- Nasi Padang412 m 5 min walk
- Golden Thai Imperial455 m 6 min walk
- Dollie's Tomyam Bangkok463 m 6 min walk
Transit
16- Kampung Seberang Takir HuluFerry4.2 km
- Kuala TerengganuFerry4.7 km
- Kuala TerengganuFerry4.7 km
- Shahbandar JettyFerry4.8 km
- DROP-POINTBus4.9 km

Stay rules
Important conditions for your stay