Martin N.
The apartment had heavy, humid air, no way to ventilate, dirty air conditioner filters and a moldy bathroom. We contacted the accommodation owner to say we didn’t want to risk our health and wanted to cancel the booking, or hear what they could offer. The pool looked great in the photos but was far from decent in person. From the main entrance to apartment B-7-15, the whole building looked dilapidated and poorly maintained, and the floor was dirty with a moldy smell everywhere. I booked and paid through Agoda for five nights at DCosy Home. Booking this was my biggest mistake. It feels like a big scam on tourists. I’m filing a complaint and asking Agoda for a full refund, and I’m curious to see how they handle it.
