UrbanLife Accommodation

The hosts were welcoming and friendly, and made sure we still had plenty of privacy. Free parking was a nice bonus. It’s close to town, with shops, banks, and other essentials nearby, and sits across from doctors’ offices, a pharmacy, and a gym. The guest house was clean, with a cozy, beautiful garden that made it feel peaceful. I had a wonderful stay and highly recommend it if you want somewhere comfortable and well located on a budget.

We drove on to Grunau, where friends managed to book us into very nice Chalets for the night. We’d come from Gobabis on Monday and booked this unit on Friday to get some rest, but on arrival we were very disappointed. It’s beside the industrial area and right next to a scrap metal business. Inside, the room was dark and stuffy. After being on the road a long time, I went to use the bathroom and saw the shower floor was dirty. There was no way I’d go in there barefoot. We’d booked for five people and asked about the fifth bed. We were told it was the only couch in the living room, a dirty one that turns into a sleeper, so there’d be no couch to sit on either. We didn’t think it was fit for anyone to sleep on and asked for a refund. The woman there didn’t answer me and said she had to speak to her husband. They refused to refund us. We contacted “LekkerSlaap,” where we’d booked, and their service was amazing. They took it up with the owners, who still refused to refund us. We sent “LekkerSlaap” a photo of the dirty couch, and they credited R500 to our account for future bookings. We didn’t get all our money back, and felt compelled to warn people. I hope this doesn’t happen to anybody.

The garden was amazing, and the hotel itself was very nice and comfortable. The staff were friendly and hospitable. We felt relaxed there, almost like at home. I highly recommend Urban Life!

For a budget stay within reach of almost all the services in Keetmanshoop, I highly recommend Urban life accommodation. The owner gave great service. Thank you, sir!