rohan D.
I had a suite booked for the whole week, so I expected a better experience than this. Getting the correct invoice took repeated follow-ups, and the garage key often failed. I had to call staff to open the gate, which was especially stressful when I was hurrying to an important morning meeting. The air conditioning was there, but I wasn’t sure it actually worked. Staff could also have shown more kindness and understanding. For a week in a suite, the service, basic care, and working facilities fell short of what I expected.
