Khalid A.
We refused to stay and asked for a refund, but didn’t get one. The receptionist offered another room, and we checked it quickly. It had the same problems. My wife and I booked another three-star hotel afterwards, and there was no comparison. The room we were first shown was clearly dirty: live cockroaches, stained sheets with hair on them, and food on the floor, including almonds and crumbs. The floor obviously hadn’t been cleaned. The bathroom was in keeping with all of that. The furniture was old and neglected, with breadcrumbs on some pieces. The hallway, elevator, entrance, everything was a disaster, so it wasn’t just an unlucky room. I don’t know how this place got three stars. Al thabit “modern” hotel is neither modern nor a hotel. It felt like a place to do your dirty business for a night, that’s it. One star is too generous.
