OYO 828 Keysabel 5 Hotel

The smart TV was nice, and the Aircon was cold. The property has potential, but it really needs proper maintenance, especially in the CR. It seemed like they don't clean it often enough.

The two good points were the friendly staff and how close it is to Robinson's Magnolia. We paid around P800, but the room felt like a cheap motel. This was the lowest-quality room Oyo seems to have chosen, and I still wonder how it got certified by Oyo. There was no cabinet, clothes hangers, side drawers, or wifi. The cable TV had no subscription. The floor was tiled like a bathroom, the light was harsh and kitchen-bright with no dim option, and the door lock didn't feel secure. The toilet flush wasn't working, there was no bidet, and the hot water couldn't be adjusted. We paid through Agoda in advance, then had to pay again at the lobby because they said they hadn't received the Agoda payment via GCash.

Back at OYO 828 for my second stay, and the team is still great. Thanks for making it a special visit, EM, ROBY and DEMS. Keep it up! Service: 10/10 Location: 10/10 Cleanliness: 10/10 Value: 10/10 Best Regards, Mr. Bil Laron

Robelyn and Em were always ready to help whenever we needed something. The staff treated us so well and were really accommodating. Kudos to them, and thanks OYO. See you next time!