Crystal Suites Chez Helena
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 11:00
- Parking
- Nearby
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Polish
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- desk
- dishwasher
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
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1 / 6 Deluxe Apartment
- Private bathroom
- air-conditioning
- desk
- dining-area
- dishwasher
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- safe
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1 / 6 Deluxe room with courtyard view
- Private bathroom
- air-conditioning
- desk
- dishwasher
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
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1 / 6 Standard Family Penthouse room
- Private bathroom
- air-conditioning
- desk
- dishwasher
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
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Guest reviews
Recent reviews shared by hotel guests
Arnaud L.
Breakfast was a real plus: there was a huge one at a nearby restaurant. The apartment itself was quiet, even with restaurants all around us, and we liked being in Krakow’s old Jewish quarter. A couple of things could be better: thicker curtains would keep the light from waking us, and the entrance door’s automatic closer is so stiff that it’s hard to shut. It seemed to stay open most of the time.
Monique B.
Anna really made an effort to make sure we were comfortable. The apartment was spotless and quiet, with everything we needed. The mattresses were good, and the shower had strong water pressure.
Patrick B.
The location was really good, and the service was friendly and spot on. We had a great stay in the apartment and I’d happily recommend it.
Zofia J.
We’d be glad to come back, even for a longer visit. It’s easy to explore Kazimir's area from here, and the city center is about a 20-minute walk away. There are plenty of different bars and restaurants nearby. The apartment was bright, newly renovated, and very clean, with comfortable beds and a clean, new kitchen. It’s set up for some cooking, with pots and enough dishes for four. Coffee and tea were there for an easy start to the day. We stayed one night, could check in at 1 pm and leave at 11 am, and were able to store our luggage too.
Gareth P.
Anna, the manager at Crystal Suites, made the stay special. She was welcoming, arranged our airport transfers and tours before we arrived, then helped with restaurant reservations while we were there. The tram stop is a minute away, and it’s just two stops, about three minutes, to the Old Town. A single ticket costs 3 zloty. There’s also a small convenience shop across the square if you want to cook for yourself. We stayed four nights at Crystal Suites Chez Helena. The rooms are spacious, with a lounge, a fully equipped kitchen and a large bedroom with twin or king beds. There’s a fold-out bed in the lounge as well. The location in Kazimierz, the Jewish Quarter, is ideal, with restaurants right outside. You walk past the street tables at Restaurant Awiw, but we weren’t bothered by restaurant noise. The building was once the home of cosmetics millionaire Helena Rubenstein. We really enjoyed our stay.
Amenities
Everything available at this property
General Services
58 available- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Heating
- Ticket assistance
- Washing machine
- Express Check In/Check Out
- No elevators
- DVD Player
- Linens
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Iron
- Microwave oven
- Coffeemaker
- Shuttle
- Airport transportation
- Transfer services
- Polish
- Tour assistance
- Family/Kid Friendly
- Extra decontamination measures
- Additional Measures Against COVID 19
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- aparthotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Key Collection
- Check In Hour
- Check Out Hour
- Transfer service
- Airport Shuttle
- Laundry service
- Multilingual staff
- Hotel safe
- Luggage room
- Toaster
- Non Smoking Area
- Printer
- Photocopier
- LGTBIQ friendly
- Early departure
- Identification card at arrival
- Flight information required
- Non Smoking Establishment
- Credit card is compulsory as a deposit, no deposit in cash is accepted
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Parking nearby
Meals
6 available- Breakfast
- Bottled water
- Kettle
- Electric kettle
- Breakfast buffet
- Children get free accommodation, meals payable on the spot
Business Services
1 available- Fax
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
10 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Towels and bed linen
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
92 m 1 min walk
92 m 1 min walk
666 m 8 min walk
0 m 1 min walk
Attractions
20- Father Bernatek’s Bridge666 m 8 min walk
- Ghetto Heroes Square776 m 10 min walk
- Wawel Royal Castle-State Art Collection941 m 12 min walk
- Wawel Cathedral951 m 12 min walk
- Planty966 m 12 min walk
Restaurants
20- Max 140 m 1 min walk
- Awiw Restauracja12 m 1 min walk
- Restauracja Szeroka 1225 m 1 min walk
- Ptaszyl31 m 1 min walk
- Pro Burger42 m 1 min walk
Transit
20- Międzynarodowy Port Lotniczy im. Jana Pawła II Kraków-BaliceAirport11.8 km
- Miodowa 02Tram92 m 1 min walk
- Miodowa 02Bus92 m 1 min walk
- Miodowa 01Bus158 m 2 min walk
- Miodowa 01Tram158 m 2 min walk

Stay rules
Important conditions for your stay