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Smoke-freeFamily friendly

About this property

"Crystal Suites Chez Helena" is located in Krakow. This apartment hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the apartment hotel. Places nearby: Old Synagogue, Wawel Castle and Smok Wawelski Statue. Location Free Wi-Fi on the territory will help you to stay on-line. Specially for tourists who travel by car, there’s a parking zone. Want to have an excursion? Consult the tour assistance desk of the apartment hotel. The staff of the apartment hotel will order a transfer for you. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing and a safe-deposit box. The staff of the apartment hotel speaks English and Polish. At the apartament hotel Guests will find the following in the room: a DVD player and a TV. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Free WiFi
Airport shuttleAvailable for a fee
Beach access
Air conditioning
24h reception
Breakfast available

Good to know

Check-in
From 13:00
Check-out
Until 11:00
Parking
Nearby
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, Multi-language staff, Polish
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Quadruple room

  • 4 guests
  • Private bathroom
  • air-conditioning
  • desk
  • dishwasher
  • fridge
  • hairdryer
  • heating
  • iron
  • kitchen
  • microwave
  • private-bathroom
  • safe
  • shower
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Deluxe Apartment

  • Private bathroom
  • air-conditioning
  • desk
  • dining-area
  • dishwasher
  • fridge
  • hairdryer
  • heating
  • iron
  • kitchen
  • microwave
  • private-bathroom
  • safe
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Deluxe room with courtyard view

  • Private bathroom
  • air-conditioning
  • desk
  • dishwasher
  • fridge
  • hairdryer
  • heating
  • iron
  • kitchen
  • microwave
  • private-bathroom
  • safe
  • shower
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Standard Family Penthouse room

  • Private bathroom
  • air-conditioning
  • desk
  • dishwasher
  • fridge
  • hairdryer
  • heating
  • iron
  • kitchen
  • microwave
  • private-bathroom
  • safe
  • shower
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.6/10
Excellent
64 reviews

Monique B.

10/10

Anna really made an effort to make sure we were comfortable. The apartment was spotless and quiet, with everything we needed. The mattresses were good, and the shower had strong water pressure.

Patrick B.

10/10

The location was really good, and the service was friendly and spot on. We had a great stay in the apartment and I’d happily recommend it.

Zofia J.

8/10

We’d be glad to come back, even for a longer visit. It’s easy to explore Kazimir's area from here, and the city center is about a 20-minute walk away. There are plenty of different bars and restaurants nearby. The apartment was bright, newly renovated, and very clean, with comfortable beds and a clean, new kitchen. It’s set up for some cooking, with pots and enough dishes for four. Coffee and tea were there for an easy start to the day. We stayed one night, could check in at 1 pm and leave at 11 am, and were able to store our luggage too.

Gareth P.

10/10

Anna, the manager at Crystal Suites, made the stay special. She was welcoming, arranged our airport transfers and tours before we arrived, then helped with restaurant reservations while we were there. The tram stop is a minute away, and it’s just two stops, about three minutes, to the Old Town. A single ticket costs 3 zloty. There’s also a small convenience shop across the square if you want to cook for yourself. We stayed four nights at Crystal Suites Chez Helena. The rooms are spacious, with a lounge, a fully equipped kitchen and a large bedroom with twin or king beds. There’s a fold-out bed in the lounge as well. The location in Kazimierz, the Jewish Quarter, is ideal, with restaurants right outside. You walk past the street tables at Restaurant Awiw, but we weren’t bothered by restaurant noise. The building was once the home of cosmetics millionaire Helena Rubenstein. We really enjoyed our stay.

Amenities

Everything available at this property

83 Facilities

General Services

58 available
  • Air conditioning
  • 24 Hour Reception
  • Smoke Free Property
  • Heating
  • Ticket assistance
  • Washing machine
  • Express Check In/Check Out
  • No elevators
  • DVD Player
  • Linens
  • Iron and board
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Dry Cleaning
  • Iron
  • Microwave oven
  • Coffeemaker
  • Shuttle
  • Airport transportation
  • Transfer services
  • Polish
  • Tour assistance
  • Family/Kid Friendly
  • Extra decontamination measures
  • Additional Measures Against COVID 19
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • aparthotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Key Collection
  • Check In Hour
  • Check Out Hour
  • Transfer service
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Luggage room
  • Toaster
  • Non Smoking Area
  • Printer
  • Photocopier
  • LGTBIQ friendly
  • Early departure
  • Identification card at arrival
  • Flight information required
  • Non Smoking Establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted

Accessibility

1 available
  • Accessibility features

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

1 available
  • Parking nearby

Meals

6 available
  • Breakfast
  • Bottled water
  • Kettle
  • Electric kettle
  • Breakfast buffet
  • Children get free accommodation, meals payable on the spot

Business Services

1 available
  • Fax

Pool and beach

1 available
  • Beach/pool towels

Pets

1 available
  • Pets Not Allowed

Room Amenities

10 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Cable TV
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Wardrobe/Closet
  • Toiletries
  • Towels and bed linen

Languages

2 available
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Tram Miodowa 02

92 m 1 min walk

Closest Bus Miodowa 02

92 m 1 min walk

Top attraction nearbyFather Bernatek’s Bridge

666 m 8 min walk

Dining nearby 20 Restaurants

0 m 1 min walk

Attractions

20
  • Father Bernatek’s Bridge666 m 8 min walk
  • Ghetto Heroes Square776 m 10 min walk
  • Wawel Royal Castle-State Art Collection941 m 12 min walk
  • Wawel Cathedral951 m 12 min walk
  • Planty966 m 12 min walk

Restaurants

20
  • Max 140 m 1 min walk
  • Awiw Restauracja12 m 1 min walk
  • Restauracja Szeroka 1225 m 1 min walk
  • Ptaszyl31 m 1 min walk
  • Pro Burger42 m 1 min walk

Transit

20
  • Międzynarodowy Port Lotniczy im. Jana Pawła II Kraków-BaliceAirport11.8 km
  • Miodowa 02Tram92 m 1 min walk
  • Miodowa 02Bus92 m 1 min walk
  • Miodowa 01Bus158 m 2 min walk
  • Miodowa 01Tram158 m 2 min walk
Map

Stay rules

Important conditions for your stay

Check-in13:00 – 21:00Front desk timing
Check-out11:00Departure timing