Nowa Panorama

We chose Nowa Panorama Hotel in Krakow because we wanted to stay away from downtown noise. We were there with family for 4 nights, and left our car in the parking lot the whole time. Trams run every few minutes from a nearby stop, so getting to the center is convenient. Finding parking there would take longer than walking from the stop to the places of interest. The breakfast selection was exceptionally rich and the service was nice. A few minutes' walk away, you can buy groceries and other products, use various services, and spend time among greenery. We think the rooms should be larger, but we'll recommend the place to friends. Thank you.

It's a simple, clean hotel and the staff are very accommodating. Breakfast is included from 7am. If you're leaving early, you can ask for a takeaway.

I don't remember the receptionist's name, but she was blond with a septum piercing. Her kindness, friendliness, and professionalism turned a horrible day into a positive ending for me. She deserves a promotion!

The staff at reception weren't helpful, gave misleading information about payment, and ignored messages and calls when we had questions. Our stay was awful. The rooms were small and dirty, and weren't cleaned properly. The heater battery didn't work right, and the shower's hot water lasted only 3 minutes. The breakfast area had just 5 tables for the whole hotel. I don't recommend this place at all.