Cais Sodré Aptm with Amazing View

AVOID. BED BUGS! I was bitten all over my body during my stay. The property denied having bed bugs and insisted I had brought them in. Since bed bugs typically travel in linen, that seems very unlikely to me. I think the cleaner may have brought them in while changing our linen, but the hotel denied that too. My whole body was bitten, and doctors said it was one of the worst cases they'd ever seen. After we reported it, the property should at least have investigated properly and thoroughly cleaned everything so future guests wouldn't suffer. Instead, it seemed that would have taken too much time and money. Guest safety and health should always come first. Security is another concern. The code the property gave us to enter the building didn't work, and another guest's code didn't work either. Rather than fixing it, they gave both rooms the master code. We had to email and urgently ask them to change it so other guests couldn't enter our room. I'd give them a zero if I could, but one is the lowest rating.

Very clean and comfortable, and ideal as a weekend base. There's plenty of bars and restaurants nearby, along with a metro station and a train station.

For the price, the room was surprisingly good. It was clean and spacious, with a coffee machine and capsules, a sofa, and a television. Very good.

Friendly place, but there were bugs in the bathroom every day. No air conditioning.