Inn - Chiado Boulevard Guest House

We stayed, but we won’t return. We’d booked one night at IN Chiado and regretted it quickly. The room was spacious, but the website photos were so flattering that they gave a misleading impression. The old furniture made it feel rather dated, though the bed was comfortable. There was only a thin duvet and no spare blankets. Because of my allergies, using the air conditioning wasn’t an option, and the room was uncomfortable overnight. The shower cubicle was extremely cramped. A person of average height could fit only with effort, and there was hardly room to move. I lightly touched the hot water dispenser and got a serious burn. The shower was also raised on a high step, so getting out safely took care and some skill. The worst part was the damp. Mold and moisture covered the walls and ceiling, paint was coming off, there were holes, and rainwater dripped from the ceiling overnight into a basin on the floor. The windows were stuck, one wouldn’t open at all, the blinds didn’t work, and the curtains were too short to block the light. We were awake by 7 a.m. when all we needed was rest. The bedroom door jammed and had to be forced shut. It didn’t feel secure, so we put our valuables in the car before leaving. Check-out happened over the phone, with no one coming to ask how things were or even say goodbye. We only stayed because our commitments were coming up and, at that short notice, the other rooms we found cost more than €150. We didn’t ask for a refund or find another place. We stayed, but we won’t be back.