Phoenicia Luxury Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 12:00
- Parking
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 1 Bedroom Suite with lake view
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 1 Bedroom Superior Suite seafront
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 Luxury Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 Royal Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
Cristina P.
The manager was the one bright spot. When I spoke with him, he seemed to care, apologized, and sent a fruit basket and champagne to the room. I appreciated the gesture, though I don't drink, and clean towels finally arrived shortly after we talked. It left me thinking management and staff are disconnected, and the whole operation suffers. The rest of the stay at Phoenicia Luxury Resort in Mamaia was frustrating and nowhere near what I'd expect from a 4-star resort. From arrival, the front desk staff were rude and unwelcoming. On the first day, a defective wall AC unit flooded the room and ruined the snacks I'd left on the table underneath it. The hair dryer didn't work, and in five days nobody swept or mopped. Trash and dirty dishes sat outside my door for days. Our booking was for four, but we got only two towels, three days in a row. On level 6, the coffee supplies in the hallway were always missing, so guests had to look on other floors for basics like sugar and stirrers. Then the power went out tonight. I was alone in the elevator and got out just before the electricity failed completely for 30 minutes. As I write this, the lights have gone out again. It's been an aggravating stay. The experience didn't match the price or what you'd expect from something called luxury. I would give it negative stars if I could.

Sofie L.
The rooms are poorly insulated, so be ready to share the AC with your neighbors. We checked before booking whether nights were quiet and were assured they were. On our first night, a DJ was performing live to nobody while a neighboring hotel had a manele concert. Staff didn't seem to care. Breakfast had very little choice, and dinner looked so unappealing that we went elsewhere every night. I wouldn't recommend this place.
Mara I.
For three nights at Phoenicia Royal, everything was better than I expected. The staff were welcoming, the food was amazing and varied, and the room was perfect, with a lovely sea view. I could even watch the sunrise from the shower. There was attention to detail everywhere. It's conveniently located in Mamaia Nord and has a private beach.
Elena S.
I spent five days here in summer 2025, and it didn't live up to the stories family friends had told about their vacations here in earlier years.
Roxana P.
The rooms were beautiful and spacious, with lovely bathrooms and even a sea view from the side. Staff were really nice and always ready to help. There was lots of food, and it was good, though the taste could be better. It's a bit far from the promenade in Mamaia, but you have everything you need on the beach there. A cozy place, recommended for families.
Amenities
Everything available at this property
General Services
72 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Gift shop
- Garden
- Terrace
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Library
- Casino
- Karaoke
- Sun Deck
- Water park
- Year of construction
- Year of most recent renovation
- Number of floors (main building)
- Single rooms
- Twin rooms
- Double rooms
- Suites
- Apartments
- Triple rooms
- Executive rooms
- hotel
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Key Collection
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Local and international calls
- Transfer service
- Laundry service
- Launderette
- Medical service
- 24 Hour Security
- Bellboy service
- Hotel safe
- Lift access
- Newspaper stand
- Supermarket
- Shop
- Sun terrace
- Luggage room
- Café
- Non Smoking Area
- Smoking area
- Show cooking
- Printer
Accessibility
1 available- Accessibility features
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Parking
- Car park
- Secure parking
Meals
6 available- Minibar
- Bar
- Coffee/tea for guests
- Buffet breakfast
- Restaurant
- Dining area
Business Services
3 available- Business center
- Conference Hall
- Conference room
Recreation & Wellness
3 available- Doctor
- Massage
- Sauna
Pool and beach
7 available- Indoor Pool
- Outdoor pool
- Private beach
- Next to the beach
- Beach
- Private pool
- Private beach area
Sports
5 available- Bike rental
- Table Tennis
- Tennis court
- Fitness facilities
- Gym
Room Amenities
7 available- Family room
- Hairdryer
- Flat Screen TV
- Bathtub
- Bathrobe
- Toiletries
- Family rooms
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
211 m 3 min walk
4.1 km
297 m 4 min walk
65 m 1 min walk
Attractions
20- Casa la Plaja297 m 4 min walk
- Pietonala Navodari-sud926 m 12 min walk
- Диван з виглядом на море2.3 km 29 min walk
- Blanco Beach Butoaie2.4 km 29 min walk
- Beraria Navodari, Plaja 2-23.8 km
Restaurants
20- Byblos Restaurant65 m 1 min walk
- Restaurant Sarago79 m 1 min walk
- Restaurant Kasttane80 m 1 min walk
- Burger & Lobster Mamaia Nord129 m 2 min walk
- Bocca Lupo179 m 2 min walk
Transit
20- Aeroportul Internațional „Mihail Kogălniceanu” ConstanțaAirport13.8 km
- PhoeniciaBus211 m 3 min walk
- Scoica LandBus215 m 3 min walk
- Hotel OperaBus697 m 9 min walk
- Hanul PirațilorBus923 m 12 min walk

Stay rules
Important conditions for your stay