White Palace Bangkok

The comfortable room and great location made the stay okay, though the shower pressure was quite low. What really caught me off guard was the check-in deposit: 2,000 baht in cash, with no card option. I’ve traveled a lot and the most I’d paid before was 500 baht. If this is your last hotel before the airport, you’ll have to carry that 2,000 baht until you leave 😁 Check-in is at 14:30 and check-out at 11:30.

The front desk guy who checked us in around 10 PM was fantastic. I forgot to ask his name, but he spoke fluent English and communicated really well. We chatted a little and learned he’s from Myanmar. Such a nice guy. The staff overall were friendly and professional, and I hope management rewards the team. The room was simple and old-school, but clean and tidy, which matters most to me. I was fine with the environment and experience, and what I got for what I paid was totally worth it. If you’re coming to Thailand for food, shopping, and massages, this is a convenient, affordable place to try. I’ll definitely come back.

I stayed January 9-11, 2026, after the glossy online photos made the place look like a cozy hideaway. The room was filthy, with stained walls, dusty surfaces, hairs, and dirty-looking furniture. It felt more like a grimy jail cell than the comfortable room advertised, and the hygiene seemed nonexistent. After sleeping in the bed, I got a red, intensely itchy rash on my foot from some unknown bite. I suspect bed bugs, but I can’t say for sure. I attached a photo of the rash. It looked like a war zone on my skin, itched like hell, and ruined my trip. I asked to cancel and get a refund for the remaining days because of the health concern and what felt like false advertising. They refused, citing their policies, even though I had proof of what happened. I feel fleeced and regret staying here. No wonder the place seems deserted, even pests might be checking out. Avoid this flea circus unless you want to pay for regret and a rash. One star only because zero isn’t an option. Google, please investigate this health hazard!

The massage was perfect, and the therapist was so humble and nice. I had a wonderful three-night stay too, with good service, a good room, and a nice lobby. Hopefully I can stay here again one day!