Days Inn Boonville

The room smelled strongly of cat urine when we came back from visiting family. I went to the front desk, where the staff were busy watching videos on a computer and didn't seem to understand me until I said, “YOUR ROOM SMELLS LIKE CAT PISS.” After about 30 minutes of arguing, they moved us. We stay here whenever we come down, but now we'll take our business to the Super 8. Don't stay here unless you really have to. Earlier, at check-in on 1-17-25, the woman at the desk was rude and had no customer service manners. When she asked how many guests, I said two adults and two kids under 10. She just looked at me, then got an attitude and said the children weren't on the reservation. I explained they stay free because they're under 10. I also mentioned that on our last stay there was no screen on the window, so I passed our things out to my husband. She yelled that they don't allow that and we shouldn't do it again because things get stolen. I asked if she was calling me a thief; she said no, but I felt she was. She tried to put us on the top floor. I said I have a disabled mom and two kids, and unless she was going to carry my 28 lb daughter, who doesn't walk, up and down those stairs, I needed a main-floor room. At checkout, she charged the card on file without asking if I wanted her to run it. Thankfully, that was fine. Then my mom put some of our things in the room and we left to visit family, only to return to that awful smell.