Hampton Inn by Hilton Boston/Cambridge

We had a very pleasant stay and would choose Hampton Inn Boston/Cambridge again. The staff were friendly and helpful, and the hotel was in good shape. Our room was clean and tidy, the location was convenient, and breakfast had a good range of options. Parking was easy to access and conveniently located at the hotel.

Our floor was especially quiet, which was a nice bonus, and the hotel itself was clean with spacious rooms. Staff were courteous and friendly. Target, Dunkin, CVS, McDonald's, and other restaurants are a short distance away. I wasn't keen on being right by a highway, and the underground parking felt a bit tight, but it’s a good, reasonably priced place to stay otherwise.

The breakfast was excellent, and the staff were friendly and accommodating, especially the ladies serving breakfast. Still, I won’t stay here again. The hotel had only one luggage cart for a seven-story building, so I had to make two trips through the claustrophobic garage to bring everything up. There was just part of a roll of bathroom tissue in the room and no spare, so I had to ask for more. I’d requested a high-floor room away from the elevator because I wanted to sleep well during my three-day stay. Instead, I got a room with a connecting door and could hear much of what the neighbors said. They had a dog that barked now and then. I’d already unpacked and couldn’t face switching rooms, so I slept with a pillow over my head. The room also had no microwave. This was definitely below the usual Hilton/Hampton Inn standard.

The room was clean and cozy, and the staff were willing to help even at 3 AM. The hotel is well located for taking the Subway around Boston. I’d recommend staying at Hampton Inn over the nearby options.