Hideaway at Greenbrier

I’ve been here 11 years, and this is easily the best maintenance team we’ve had. Kyle, Terrell, and Ty are friendly, polite, efficient, and go out of their way to help. The office handles things professionally too. Paris is kind, Bre' onna is sweet, and Sara will often stop what she’s doing to help me. She has a great personality and treats us like people, not just a number. I love the whole staff.

The property looks beautiful and seems really well maintained. I move in this weekend and can’t wait. Everyone in the leasing office has been welcoming, and Sarah, Breonna, and Paris have been knowledgeable and supportive from the start of my leasing process.

UPDATE: It has been over 2 months since I paid the collection agency in good faith, in protest, to avoid any derogatory credit ratings. IQ Data says they have been waiting over a month for the corporate office or Hideaway to confirm receipt of payment. I have a receipt, so why isn't that enough? Do not rent here. The apartment was filthy and wasn't ready as promised. We were moving from out of state with our belongings already on the way, so we had no choice but to stay and hope for the best. After a year, we did what was required as tenants: gave 60 days' notice, cleaned the place, and returned all the keys. I called and emailed repeatedly to ask about the deposit refund and got nowhere. Months later, a collection notice claimed we hadn't paid the last month's rent. Thankfully, I kept a copy of the payment. The office said it was clearly a mistake and promised to get back to us, then went quiet for weeks. IQ Data wouldn't investigate or offer another solution, saying we had to pay to avoid further action. We paid, but the issue is still unresolved. Crooks! Again, don't rent here. Believe the Google reviews. These are NOT luxury apartments.

Sara, Paris, Bre, and the maintenance crew are doing a great job. The office staff are thoughtful and helpful, and they keep tenants informed about what's happening. I also appreciate the events and activities for residents and kids. They put in real effort to make us feel at home and build a community.