Country Inn & Suites by Radisson, Kansas City at Village West, KS
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Country Inn & Suites by Radisson, Kansas City at Village West, KS" is located in Kansas City. This hotel is located in 18 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — CommunityAmerica Ballpark, Tanger Kansas City at Legends and Legends Outlets Kansas City.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
Rooms
Estimated reference price
Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
Double room: Room Amenities
- towels
- tv
- wi-fi
- workstation
Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
Suite: Room Amenities
- telephone
- toiletries
- towels
- tv
- wi-fi
Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
2 Bedrooms Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Guest reviews
Recent reviews shared by hotel guests
The breakfast issue came on Sunday morning, when they began shutting it down about 45 minutes before the posted end time. Guests arriving during the advertised hours had little or no access to what was promised. We were eventually moved to another room after raising an issue with the mattress in the first one. It looked like it had mold or mildew. Staff said it was "just a stain," but either way it seemed unsanitary and unacceptable. They said the sheets would be changed, but that never happened. After we moved, we realized we'd left a shirt in the original room. The desk said it had already been rented to someone else. But when I asked where housekeeping keeps things left behind during cleaning, they told me the room hadn't even been cleaned. That was confusing and concerning, especially since it was supposedly assigned to another guest. Taken together, this felt like poor housekeeping, inconsistent communication, and too little attention to guest concerns. Mistakes happen, but basic standards weren't being met. I can't recommend staying here. Management needs to look seriously at cleanliness, housekeeping, and customer service.
We came for AAU Basketball. The location is perfect and the cost was good, but the quality matched the price. The water pressure was horrible, and the toilet clogged. They told my husband to come get the plunger. At 2am, the smoke detectors went off because of a malfunction. We waited outside for an hour, with no communication from staff about what was going on and no help evacuating. There were still no apologies or discounts offered the next day or at checkout. This hotel has potential to be great.
I'm really enjoying my stay and wanted to share some feedback. Since I'm happy to leave a positive review, I was wondering whether the hotel gives guests any surprise perks or rewards for doing so. I'd love to know if there's anything special to look forward to! 😊
It's good value in a handy spot for west KC, and the staff were friendly. The pool is a nice size for kids, with a depth of 3 to 4.5ft. Room maintenance needs work. The bathroom had been updated, but the toilet paper holder didn't work, and the glass shower handle closed against the other glass wall and could pinch your fingers. The toilet drained slowly on arrival and eventually clogged. Staff couldn't find a plunger that evening and offered to move us to another room. It was inconvenient, but at least they offered.
The hotel is well located near food and shopping, the beds were comfortable, and breakfast was edible. We booked a two-bedroom suite for three nights, but there was construction throughout the building and a lot wrong in our room. It smelled strongly of cat urine, though I convinced myself it was new carpet. The carpet had various red stains, so I'm not sure how new it was. The top dresser drawer was stuck open and in the way, the second room's door wouldn't stay open without being propped, and the bathroom toilet paper holder was broken. The shower water was tepid at best, and the vinyl was ripped entirely off the desk chair. My biggest complaint is that we asked three separate times for fresh towels and the garbage to be changed, and it never happened.
Amenities
Everything available at this property
General Services
27 available- ATM
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Room service
- Indoor Fireplace
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Iron
- Microwave oven
- Coffeemaker
- Transfer services
- Library
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet
Parking
2 available- Parking
- Free Parking on Premises
Meals
4 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
Business Services
3 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
Recreation & Wellness
1 available- Spa tub
Pool and beach
1 available- Swimming pool
Sports
1 available- Fitness facilities
Room Amenities
7 available- Non Smoking Rooms
- Fridge
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
476 m 6 min walk
21.9 km
21.5 km
50 m 1 min walk
Attractions
20- KC Wheel21.5 km
- Science City at Union Station21.9 km
- Arabia Steamboat Museum22.0 km
- Penn Valley Park22.0 km
- Union Station Kansas City22.0 km
Restaurants
20- Panda Express50 m 1 min walk
- La Fuente Mexican Street Food120 m 2 min walk
- Popeyes Louisiana Kitchen375 m 5 min walk
- Pizza Hut Express383 m 5 min walk
- Starbucks430 m 5 min walk
Transit
20- Kansas City International AirportAirport21.9 km
- Village West at SunflowerBus476 m 6 min walk
- 109th at ParallelBus601 m 8 min walk
- Village West at PrairieBus1.0 km 13 min walk
- Village West at CebelaBus1.6 km 20 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 116
- Floors
- 3
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
