Four Points by Sheraton Kansas City Airport

Mavesh served us lunch at the Boulevard yesterday and was so sweet and attentive. She made us feel like family, which is rare these days. We were in town for a wedding, and she wanted to see a picture of all of us dressed up, but we had to leave sooner than expected. Sorry we couldn’t say goodbye, and thanks, Mavesh, for such a memorable experience 🩷🩷

The staff were the highlight for me. They were amazing, sociable, knew the city well, and were very accommodating when I realized I’d booked the wrong Marriott property away from my family. They let me change the reservation even after check-in, which I really appreciated. The rooms are nice, though a little small for my taste. There’s a free airport shuttle and a coffee bar open 24/7.

I chose to stay near the airport because snow was expected, two to four inches, and my home is 30 to 35 minutes away. I’d rather pay for the hotel than risk an Uber driver not getting me there safely tomorrow. The clean room is very close to the airport, and the free shuttle should make it less likely I’ll miss my flight. Shirraz and Angelina at the front desk were exceptionally professional and made me feel so welcome. They went out of their way to accommodate me. Their kindness, and knowing I’m safe, made this worth every penny.

For the location and cleanliness, the hotel is decent. The Wi-Fi was the biggest problem for me: it often couldn’t handle even basic browsing or email, a zero out of five. For a three-star hotel, that’s below standard and seems like an easy fix if they choose to address it. The elevator is slow and poorly maintained. It’s inconvenient for people on the fourth and fifth floors, and I also saw it moving before the doors were fully closed, which felt unsafe.