SpringHill Suites by Marriott Lynchburg Airport/University Area

The breakfast staff were great, and the tall guy had a funny way of making cleanup after everyone ate seem pleasant. At the front desk, the staff were patient and went above and beyond when my gift card had a problem. We got it sorted out. A great hotel for a one-night stay, with excellent customer service.

We travel often, but the care Josh and the whole team showed our family is something we'll remember for the rest of our lives. It turned what could have been a heartbreaking moment into Christmas magic for our nine-year-old. We'd rushed out and our youngest left his beloved Elf Pet, Bob, behind. He was devastated. While we tried to comfort him, our oldest, trying to help, said the elf wasn't real. Then came the tears and the question no parent wants to hear: “Is Santa fake too?” I secretly bought another Elf Pet before we checked in. My husband called ahead and asked Josh if the front desk could arrange for it to be delivered to our room as if it came from Santa. A kind young woman at the desk helped too. About 20 minutes after we settled in, there was a knock, but no one was outside. Instead, our son found an adorable bag with the elf inside and a handwritten note from Santa. That note was the perfect touch. He lit up, and the Christmas spirit was back. We were speechless at the staff's kindness and creativity. Thank you, Josh and everyone on the team. You gave us more than a great stay, you gave our family a memory we'll cherish forever.

The location is hard to beat, and there’s a restaurant next door if you need a meal. I stayed just one night. The room was clean, breakfast was hot, and the staff were friendly.

Everything was clean and comfortable, and the only issues were noise from the street and a very loud A/C in our room. We were on the side by Wards rather than the back, where the rooms are quieter, so traffic was easy to hear. The young woman working the front desk night shift on 8/15-8/16 2025 was so nice, never dismissive or too busy. I asked for a couple of things we'd forgotten, like a toothbrush, and she was more than happy to help. Kudos to her!