Comfort Inn St Louis - Westport
About this property
A very nice option for those who like to be on the move! Hotel "Comfort Inn St Louis - Westport" is located in Maryland Heights. This hotel is located 2 km from the city center.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Free
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
Rooms
Estimated reference price
Double room
- 2 guests
- full double bed
- Private bathroom
- coffee
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- tv
- wi-fi
- workstation
One-room In-Room Whirlpool Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
1 / 3 Accessible Double room
- 2 guests
- full double bed
- Private bathroom
- coffee
- private-bathroom
- safe
- tv
- workstation
Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
Guest reviews
Recent reviews shared by hotel guests
By checkout day, people were stuck in the elevator and everyone had to use the stairs. Earlier, all our room keys had stopped working, leaving the whole group waiting in the hallway while they were fixed. Even the microwaves were missing their trays, so I texted my sister to check hers too, but her room was missing one as well. Breakfast included expired yogurt, though I did enjoy the waffles. The problems started when we checked in late. Friends were messaging about black mold throughout their bathrooms, moldy towels in the fridge, someone’s medicine left in a cabinet, toenail clippings in beds, bugs, and a vape under one person’s bed. I found bugs in my room too, plus a disturbing stain near my headboard when I checked for bedbugs with a black light. The shower water ran full blast all night and day, and one roommate woke several times wondering who was in the shower. This was a two-night stay in October for a group event, and the whole thing felt like a fever dream. For a memorable stay you’ll never forget, go here. Otherwise, pass.
The hot breakfast was the best part, with a nice range of freshly served food to start the day. The rooms were decent, if nothing special. Parking right by the entrance can be hard to find if you arrive late, though there’s plenty of free parking farther away. Our stay at Comfort Inn Suites at Westport Plaza was okay.
The location was good and the staff pleasant, but I left early and wouldn’t return. The hotel is old and it shows. My first room smelled of smoke, the second of mildew, and its toilet took a long time to flush. The room I finally stayed in was okay, until I was bitten by what I believe were bedbugs and saw a roach scurrying around the bathroom. There was no manager available when I checked out, so I told the staff.
I went to bed hungry and embarrassed after the staff made me rebook my room, even though I told them there was already a charge and gave them a confirmation number. They said my Choice Hotels number didn’t match my name, because my rewards program number didn’t match. My card was charged a second time, then declined when I tried to buy dinner. Staff were focused on telling me I was wrong and getting me to sign up for rewards instead of helping resolve it. Roaches in my room too. What happened to this place? I’ve stayed here several times before, but this was my last visit. At first, staff said there weren’t two charges and that I was mistaken. They scrolled through my bank account, saw both charges, and said they’d take care of it. In the morning, when I tried to address their attitude and poor service, I was again told I was wrong. No kidding, the night staff had fixed the issue they said hadn’t happened.
The staff were pleasant, but the inside felt more like a motel than a hotel and looked very sketchy. Don’t be fooled by the lobby photo. The floors were stained and filthy, and the tiny elevators felt scary and smelled of cannabis and damp mustiness. In room #326, the bathtub faucet leaked all night. The AC swung between arctic cold and barely working. It wasn’t worth what we paid.
Amenities
Everything available at this property
General Services
42 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Newspapers
- Gift shop
- Express Check In/Check Out
- Garden
- Room service
- Indoor Fireplace
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Telephone
- Airport transportation
- Personal protection equipment for staff
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Fireplace
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Luggage room
- Clothes dryer
- Smoking area
- Banquet hall
- Game room
- Picnic
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
3 available- Free parking
- Parking nearby
- Car park
Meals
4 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
Business Services
4 available- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
Sports
6 available- Fitness facilities
- Golf course (within 3 km)
- Gym
- Fitness
- Golf
- Golf practice facility
Children
1 available- Playroom
Pets
2 available- Pets allowed (under 5 kg) (surcharge)
- Small pets allowed (under 5 kg)
Room Amenities
3 available- TV
- Shower/Bathtub
- TV lounge
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
247 m 3 min walk
8.5 km
12.9 km
333 m 4 min walk
Attractions
20- The Delmar Loop12.9 km
- The Magic House, St. Louis Children’s Museum14.2 km
- Saint Louis Art Museum14.5 km
- Art Hill14.5 km
- Missouri History Museum14.9 km
Restaurants
20- Ice Kitchen333 m 4 min walk
- Casa Gallardo Mexican Restaurant404 m 5 min walk
- Drunken Fish413 m 5 min walk
- Kobe Steakhouse Of Japan418 m 5 min walk
- Miniature Market442 m 6 min walk
Transit
20- St. Louis Lambert International AirportAirport8.5 km
- Craig at LacklandBus247 m 3 min walk
- Lackland at Altom CourtBus247 m 3 min walk
- Westport Plaza at Westline IndustrialBus376 m 5 min walk
- West Port Plaza at Fee Fee EBBus433 m 5 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 170
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
