taylor B.
We planned to stay for Memorial Day weekend with our dog and my fiancée, but it poured rain. When we arrived, there was no lobby or front desk to help, and the restaurant wasn’t open yet. With no indoor common area to wait in, I couldn’t understand why the hotel was open during such a downpour. I think they should have told me about this ahead of time. There was nowhere for our dog to sleep except the wooden floor, so we left before checking in and asked for at least a partial refund. I still haven’t had a reply, and I’m out a decent amount of money for a stay that never happened.
