Residence Inn by Marriott Boston Natick

Breakfast was a real plus: the eggs, oatmeal, make-your-own waffles, sausage, and the rest were all good quality. The newer hotel has comfortable rooms with a kitchenette, including a standing fridge, dishwasher, sink, disposal, dishes, and pans. There’s a door between the bedroom and kitchen area, so someone can watch TV late without disturbing the person in the bedroom, which has its own TV too.

The bartender spent a while chatting with us and had everyone laughing. The rest of the staff were really nice too. This is a newer hotel, and it was clean and well cared for, with hardly any signs of wear, not even baggage marks on the walls. We didn’t have time for breakfast, but the free coffee was nice. Being across from the mall was a bonus.

The location is handy, close to everything you might need, and the rooms were clean. Staff were nice as well. They have two complimentary J1172 EV chargers that go up to 30 amps. The Lectron Charger is a bit old and took a few tries to get working. You’ll need to ask the front desk for the access card.

The hotel looks beautiful, modern, and newly renovated, but I was really unhappy with the cleaning. The tub seemed not to have been cleaned at all, with black mold-like spots around it and black particles in the corners. Parking was another problem. The front desk told me it would cost $20, and that amount was charged to my card for one night, but my receipt says I paid $10. Where did the other $10 go? The cleanliness and staff miscommunication left me dissatisfied, and I wouldn’t recommend staying here.