The Marc

The Hudson River views are magnificent. You can watch cruise ships dock at the ports and planes and helicopters flying along the river. Concierge staff are very friendly, and I loved the Rose and Rosé event. Management has also been proactive about resolving issues, with service requests handled quickly.

These little events make the place feel like a big community and right at home. I've been to more than one. The first was a pop-up coffee event where you could grab coffee with ice cream and spend time with everyone. They also gave away mini LEGO sets, which my son absolutely loved.

We arrived for our scheduled apartment tour and nobody was there. Even after we showed the confirmation email, no one knew what to do. If they can't manage to schedule a tour properly, I can't imagine living in the building.

I've lived here for four years, so I feel I have a decent perspective, and I wouldn't recommend it. The neighborhood can be noisy, but that's what comes with living near Times Square and Hell's Kitchen. The price is another problem. Management nickel and dimes you on costs, and there's much better elsewhere. I moved to the UWS and got a better building for a better price, which wasn't hard considering how bad the marc was. The laundry room is filthy. People often took my laundry out and dumped it on the floor. It's badly run, and there should be a sign-in sheet. Packages were another headache: some were lost or damaged, and I don't really know what's going on back there. Some front desk staff are terrific. Mason is the man. Unfortunately, a lot of them are rude or just don't care. The interiors are shabby, the workout machines are broken down, and the gym is in poor condition. In a 45-story building, only two elevators work most of the time, so good luck waiting in line.