The Palms On Ocean

It’s a modest place for a fair price, and that suits me. The room felt cozy and clean, with clean towels and a clean bathroom. There’s a roomy fridge, electric stove, microwave, little counter with a sink, and basic kitchenware. If you’re looking for luxury, this isn’t the place, but I like simple accommodations.

They charged me $189 for one night, and the room was dirty and run down. The old carpet smelled so bad it made me feel ill, and there was so much chlorine in the bathroom that I felt sick. The desk was completely broken, the windows were broken too, and the front door didn’t feel secure. For that price I could have stayed somewhere much better. I wouldn’t recommend it.

I booked online and said I’d arrive at 20:00 because of my flight. When I got there, everything was closed. The man I called was rude and said the website showed they closed at 19:00, but I looked through the whole site and couldn’t find that information. He said he wouldn’t charge me. Then I was charged anyway. Thieves and lies all the way.

I left upset, stressed, and deeply disappointed. From the minute I arrived, staff treated me with disrespect. They were rude, yelled at me, and insulted me for no reason, making me feel unwelcome and uncomfortable throughout. There was no courtesy or professionalism, and I felt no care for guests at all. Nobody should be treated that way. I do NOT recommend this place, save your money and stay somewhere that respects its guests.