Hotels in Ha Long, VN
City Bay Palace Hotel
Smoke-freeFamily friendly
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "City Bay Palace Hotel" is located in Ha Long. This hotel is located in the center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Bai Tho Mountain.
Location
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone for free.
If you travel by car, you can park in a parking zone. Guests who love doing sports will be able to enjoy a fitness center. To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, a safe-deposit box and a concierge. The staff of the hotel speaks English.
At the hotel
Guests will find the following in the room: a shower, a TV, a mini-bar and slippers. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- VND 210000 per guest/night
- Reception
- 24/7
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- tea-or-coffee
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- tea-or-coffee
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- tea-or-coffee
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Deluxe Triple room
- 3 guests
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- tea-or-coffee
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.2/10
Very Good Featured review
fraser M.
10/10
For two nights I had a twin room on the 10th floor overlooking the bay. The room and view were both great, and breakfast was excellent. Everyone on staff, from the bellboy to the maid and all the others, was professional. It’s good value, with prices between cheap and expensive, and I’d highly recommend it.
Nattapong R.
8/10
This is a medium-sized hotel in a handy spot along the main road in the Ha Long Bay area, so getting around is easy. The staff are well trained and service minded, and the place had everything we needed for a pleasant stay.
Aarav P.
10/10
It was quiet here, with hardly a crowd, which made the two-night stay especially peaceful. The rooms were clean and had a touch of luxury, and everything went smoothly. Staff were responsive, and the location was easy to reach. Breakfast had a limited selection, though it was good enough. The grand piano was out of this world. I’d definitely suggest staying here.
Kevin H.
2/10
The room smelled bad, the hotel felt old, and the bathroom floor was very slippery. I’d asked for the room to be made up in the morning, but when I got back in the evening it was still as it had been. At night there was nobody at reception, and there was no air conditioning in the hallway or lobby. Only one receptionist spoke English. I don’t know what the management is doing. I wouldn’t recommend it, better book somewhere else. I also don’t know why so few people in this country speak English, even taxi drivers.
Mai N.
10/10
We left something in the restaurant and the staff were ready right away to send it back. They’re helpful and speak English. The beds are soft, WiFi is strong, and even the city view rooms overlook the bay. A very convenient hotel.
Amenities
Everything available at this property
56 Facilities
General Services
25 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Ticket assistance
- Terrace
- Express Check In
- Room service
- Locker
- Linens
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Airport transportation
- Transfer services
- Tour assistance
- Family/Kid Friendly
Internet
1 available- Free Wi Fi
Parking
3 available- Parking
- Parking nearby
- Free Parking on Premises
Meals
9 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water (at extra charge)
- Kettle
Business Services
3 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
Recreation & Wellness
1 available- Beauty services
Pool and beach
1 available- Beach/pool towels
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
10 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Mini bus to Hanoi 150k-200k VND;bus across the bridge to Bãi Cháy ward 20k VND
880 m 11 min walk
Closest Ferry Old Hon Gai Ferry Terminal
1.7 km 21 min walk
Top attraction nearbyLong Tien Pagoda
274 m 3 min walk
Dining nearby 20 Restaurants
10 m 1 min walk
Attractions
20- Long Tien Pagoda274 m 3 min walk
- Clock Tower in a Roundabout322 m 4 min walk
- Bài Thơ Mountain514 m 6 min walk
- Tran Quoc Nghien Temple856 m 11 min walk
- Zen Garden1.2 km 15 min walk
Restaurants
20- Cafe BÁO10 m 1 min walk
- Quán Bánh Cuốn Kho Bạc11 m 1 min walk
- Bít tết Bảo Hằng - Cơ sở Hạ Long58 m 1 min walk
- Cafe Bông63 m 1 min walk
- Madam Thoa Cafe & Bistro63 m 1 min walk
Transit
20- Mini bus to Hanoi 150k-200k VND;bus across the bridge to Bãi Cháy ward 20k VNDBus880 m 11 min walk
- Quang Ninh Bus StationBus1.4 km 17 min walk
- Bus N°3, Hon Gai-Hoanh Bo terminalBus1.6 km 21 min walk
- Old Hon Gai Ferry TerminalFerry1.7 km 21 min walk
- Cảng tàu khách quốc tế Hạ LongFerry2.8 km 34 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 22:00Front desk timing
Check-out12:00Departure timing
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply