Lotusama Hanoi Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea
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1 / 6 Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- blackout-blinds
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
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1 / 5 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
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1 / 5 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
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Guest reviews
Recent reviews shared by hotel guests
Lucas B.
We found out the hard way that rooms can be hard to get as a walk-in, so book ahead if you need somewhere after a midnight flight. We had to find another hotel. Otherwise, we had a great stay in a good hotel in Hanoi d Quarters. The staff were kind and helpful. They even found us a private transfer to the hotel at a lower price and offered complimentary snacks and cold tea while we waited. They ask for your passport and booking information. Check-in is at 1 pm and checkout at noon, with no delay. There are four rooms per floor and an elevator, and an attendant helped carry our luggage to the room. Our room was spacious and good for two. It had cable TV, a bathroom, bottled water, 3-in-1 coffee, slippers, towels, a refrigerator, a blocked window, air conditioning, and cabinets. The hotel was very clean. There are lots of stores nearby, although it's hard to find any open late at night. Breakfast is served buffet-style from 6:30 to 10 am. There were healthy salad options, bread, main dishes, fruit, coffee, and other drinks, and you could order scrambled eggs or an omelette. The dining area is small but still had enough space, and it was very quiet. It seemed like they staggered the times so all the guests could fit. The food tasted good, 4/5. Overall, I'd rate it five stars.

Tom C.
The room was a cozy, clean place to unwind after a long day, and the breakfast was fresh, well-prepared, and had plenty of choices. What stood out most was the staff: kind, professional, attentive, and always ready to help with a positive attitude. I'd gladly stay here again.
Nora J.
We spent two nights here in September 2025 and had a fantastic stay. The room felt brand new, with plenty of space, a cool temperature, and very comfortable beds. Every part of the team, from reception to breakfast and housekeeping, was friendly and welcoming. Chloe and the others suggested excursions at a range of prices without pressuring us to buy. After checkout, we went on a boat tour. They kept our luggage, let us use a bathroom with a shower to freshen up after the long bus ride back to Hanoi from the cruise, and arranged a taxi. Big thanks to Kenny, Happy and Huy for making us feel at home and looking after us so well. We'd happily return and recommend the hotel.
Maya E.
The location is great, the rooms are nice, and breakfast is yummy, but it's the staff that really makes the place. They were available for all kinds of help, from sorting out a Grab taxi problem when our driver got a flat tire and helping us cancel for another car, to arranging early check-in when we were clearly tired and hot. They were always around to answer questions. Great value, and we'll definitely stay again next time we're in Hanoi.
Marina A.
Breakfast was one of the best hotel spreads I’ve had on my travels, and it was easy to get around from here. The hotel also arranged tours. We took the Ha Long Bay cruise, which was $76 USD per person. The room was practical for sleeping and keeping our belongings safe. What really made our Hanoi trip, though, was the staff. They were so kind, helpful, welcoming, and full of useful suggestions for things to do nearby. Thanks to all of them 🤍🙏🏼
Amenities
Everything available at this property
General Services
50 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Express Check In/Check Out
- Indoor Fireplace
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Hiking
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Room service
- Laundry service
- 24 Hour Security
- Bellboy service
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Smoking area
- Hairdressing salon
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Car park
- Valet parking
Meals
7 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Kitchen
- Bottled water
Business Services
1 available- Conference Hall
Recreation & Wellness
5 available- Doctor
- Massage
- Spa
- First Aid Kit
- Spa centre
Sports
2 available- Bike rental
- Bicycle hire service
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower
- Bathrobe
- Alarm clock
- Slippers
- Towels and bed linen
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
136 m 2 min walk
575 m 7 min walk
395 m 5 min walk
7 m 1 min walk
Attractions
20- Hanoi Old Quarter395 m 5 min walk
- Bach Ma Temple403 m 5 min walk
- Imperial Citadel of Thang Long715 m 9 min walk
- Thang Long Water Puppet Theatre768 m 10 min walk
- Hanoi Flag Tower827 m 10 min walk
Restaurants
20- Ca Bop7 m 1 min walk
- Chu Cường - Trà Phổ Nhĩ15 m 1 min walk
- Đô Đô - 19 Hàng Gà16 m 1 min walk
- Nhà hàng Thủy Bình17 m 1 min walk
- Quan Cabine Hanoi Cafe26 m 1 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport21.0 km
- 115 Phùng HưngBus136 m 2 min walk
- 50 Hàng CótBus205 m 3 min walk
- 22C Hàng LượcBus232 m 3 min walk
- Đối diện 65 Lý Nam ĐếBus267 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply