Le Pavillon Hoian Gallery Hotel & Spa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 18:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Airport shuttle
- Available for a fee
- Luggage storage
- Available
Guest reviews
Recent reviews shared by hotel guests
Paul L.
We booked a Gallery Superior room through Agoda. The listing clearly showed a jacuzzi in the room photos, and both our confirmation and receipt said that was the category we’d booked. At check-in, the hotel wouldn’t give us the room shown and said it wasn’t what we had reserved, even though the Agoda photos for Gallery Superior showed a jacuzzi. Not long after we raised the issue, that room and its photos had disappeared from the listing. The hotel didn’t acknowledge any mistake or offer a goodwill gesture. They also refused to approve a free cancellation or refund, and we spent more than 1.5 hours trying to sort it out. We eventually contacted Agoda ourselves, and they got us a full refund despite the hotel’s initial refusal. Be careful booking here. Even with evidence of what was listed, the hotel took no responsibility and offered no customer care. We provided screenshots and the receipt, and still have all the proof available.

Francesca B.
The location was the best part for us, very convenient for exploring Hoi An. Service and cleanliness were good, and breakfast had a decent range of things to choose from. The pool, though, looked old and not very well maintained, so we didn’t feel like using it. It was an okay stay, but nothing particularly special.
Linda B.
Nice room and a good hotel. The restaurant staff were great, and I really liked the background music. Cheese and jujube at breakfast were delicious, though I’d have liked a bit more variety in the spread. Linda on the service team tried hard to give extra attentive hospitality, and I appreciated that. Thank you, Le Pavillon Gallery Hoi An Hotel & Spa!
Chiara G.
We ended up at this hotel after having trouble with our other accommodation in Hoi An, and we stopped in to ask about a room. The reception staff were really friendly and found us a high quality room at a reasonable price. The breakfast buffet had lots of savoury and sweet options, and was great. We spent most of our time out exploring, with Old Town just a 10 minute walk away. Highly recommend.
Jonas K.
It’s a three star hotel. The rooms look nice, but they’re old and have a stale smell. The toilet layout isn’t great either. The shower head is far from the bath tub, so showering leaves the whole toilet wet. It’s near Hoi An old town.
Amenities
Everything available at this property
General Services
37 available- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- 24 Hour Security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Sun terrace
- Luggage room
- BBQ facilities
- Café
- Smoking area
- Theatre / auditorium
- Nightclub
- Pub
- Hot tub
- Hairdressing salon
- Non Smoking Establishment
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
7 available- Bar
- Restaurant
- Breakfast
- Breakfast buffet
- Continental breakfast
- Set menu lunch
- Set menu dinner
Recreation & Wellness
5 available- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centre
Pool and beach
2 available- Private beach area
- Outdoor freshwater pool
Sports
2 available- Bicycle hire service
- Bicycle storage
Children
3 available- Babysitting service
- Children playground
- Kids’ club
Room Amenities
2 available- Towels and bed linen
- TV lounge
What's nearby
Explore attractions, restaurants and transport around the hotel
288 m 4 min walk
23.4 km
396 m 5 min walk
45 m 1 min walk
Attractions
20- Precious Heritage Art Gallery Museum396 m 5 min walk
- Memories of Hoi An563 m 7 min walk
- Fujian Assembly Hall757 m 9 min walk
- Old House of Tan Ky1.1 km 14 min walk
- Chùa Cầu1.2 km 16 min walk
Restaurants
20- Bánh tráng trộn 3045 m 1 min walk
- Quán Miss Hồng58 m 1 min walk
- Nhà nông sạch Hội An - Duy Xuyên63 m 1 min walk
- Zen Library66 m 1 min walk
- Alo alo cafe79 m 1 min walk
Transit
20- Sân bay quốc tế Đà NẵngAirport23.4 km
- 115 Lý Thường KiệtBus288 m 4 min walk
- Ngã ba Lý Thường Kiệt - Lê Văn ĐứcBus399 m 5 min walk
- Ngã ba Lý Thường Kiệt - Trần Nhân TôngBus673 m 8 min walk
- 108 Trần Nhân TôngBus686 m 9 min walk

Stay rules
Important conditions for your stay