Holiday Inn Salzburg City by IHG
About this property
Want to take a rest and explore the city? Hotel "Holiday Inn Salzburg City by IHG" is located in Salzburg. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel — Kapuzinerberg, St. Sebastian's Church and Mirabell Palace.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, German, English +4
- Smoking
- Smoke-free
- Children
- Family friendly
- Accommodates
- Up to 2 guests
Rooms
Reference price
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bathrobe
- blackout-blinds
- coffee
- desk
- fan
- hairdryer
- heating
- hypoallergenic
- iron
- pillows
Standard Double room: Room Amenities
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
- workstation
1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bathrobe
- blackout-blinds
- coffee
- desk
- fan
- hairdryer
- heating
- hypoallergenic
- iron
- pillows
Standard Twin room: Room Amenities
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
- workstation
1 / 6 Premium Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- pillows
- private-bathroom
- safe
- slippers
Premium Twin room: Room Amenities
- soundproofing
- tea
- tea-or-coffee
- telephone
- towels
- tv
- wardrobe
- water
- wi-fi
- workstation
Guest reviews
Recent reviews shared by hotel guests
The staff seemed frustrated with each other behind the desk at times, which made things uncomfortable. Breakfast was average, and the shower head kept slipping, so you had to hold it while washing. The room was unbearably hot throughout our two-night stay. The wall unit’s label said it wouldn’t work with the window open, so we shut the window and set it to the lowest setting. It still blew hot air. Reception then told me it was a heater, not air conditioning, and advised me to switch it off. I opened the window, but that didn’t help either. When I went back to ask for a fan, I was told there weren’t any and nowhere nearby to buy one. The response felt dismissive, as if no one was interested in helping. Neither of us slept properly on either night. I spent part of my mum’s 70th birthday trip walking around Salzburg looking for a fan, and eventually bought a small neck fan at a supermarket just to get through the night. We’d come for a relaxing two-night celebration, but the stay wasn’t restful or pleasant, which was especially disappointing for the occasion.
Salzburg was wonderful and we had a great time there, but we wouldn’t stay at this hotel again. It’s about a 20-minute walk to the main part of the city, and the staff were nice, but the place needs work. I think management should spend a night in one of the rooms to see what guests experience. The bathroom had mould on the shower head, some of the tile grout, and the ceiling around the bath. The sink and bath drains were very slow. Wardrobe shelves weren’t secured, so our clothes fell out. The pillows were much too soft, and there were no pillow protectors. One night, a faulty sensor set off the fire alarm at 1:30 a.m., then again at 1:50 and 2:30. Each time we had to evacuate to the car park in our pajamas in -1 degree weather. Staff offered no apology or compensation.
The hotel is right beside the main railway station, with buses, trains, and trams all connected there, which made getting around very easy. I had a relaxing, superb stay at the Holiday Inn Salzburg, and the service was great. Rada at reception was especially warm and welcoming. She helped us and suggested places to visit and the best times to travel. I wish I’d had a chance to talk with her more, but I had to move on to innsbruck. The rest of the reception team were nice too. Thumbs up from me!
We stayed three days and our room was never cleaned. At reception, one staff member didn’t greet us properly, didn’t mention the free tickets, and said there wasn’t an adapter we could borrow for charging. Wondira was very kind and helpful. She got us an adapter and the tickets, and we really appreciated her support.
The staff were efficient and helpful, but this wasn’t one of my better HI stays. The bathroom basin was cracked. The shower had strong pressure and a good temperature, though the screen over the bath was too short to keep water off the floor. The website mentioned that the bar would be closed, but not that there’d be no restaurant except at breakfast. We had to walk a long way in freezing weather to find dinner.
Amenities
Everything available at this property
General Services
90 available- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Smoke Detector
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Luggage storage
- Wake Up Service
- Telephone
- Diet menu (on request)
- Car rental
- Tour assistance
- Hiking
- Garage
- Family/Kid Friendly
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Suites
- Superior rooms
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Ski slopes
- Entertainment Area
- Electric vehicle charging station
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Local and international calls
- Car hire
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Highchairs
- Banquet hall
- Projector
- Printer
- Photocopier
- Audio Visual Equipment Rental
- Casino
- Game room
- Snacks
- LGTBIQ friendly
- Identification card at arrival
- Non Smoking Establishment
- Minimum Check In Age
- Credit card is compulsory as a deposit, no deposit in cash is accepted
Accessibility
4 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
5 available- Electric car charging
- Parking
- Parking nearby
- Car park
- Secure parking
Meals
21 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
- Dining area
- Electric kettle
- Air conditioning in Restaurant
- Breakfast room
- 24h dining café
- Breakfast buffet
- Hot breakfast
- Gluten Free Meals
- Vegetarian meal
- Vegan meal
- Children get free accommodation, meals payable on the spot
Business Services
8 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Sports
5 available- Fitness facilities
- Gym
- Golf course
- Bicycle storage
- Fitness
Children
2 available- Playroom
- Kids' TV Networks
Pets
3 available- Pets allowed
- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg)
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Toiletries
- Towels and bed linen
- TV lounge
Languages
7 available- Spanish
- German
- English
- Italian
- French
- Multi Language Staff
- Turkish
What's nearby
Explore attractions, restaurants and transport around the hotel
113 m 1 min walk
4.2 km
1.0 km 13 min walk
124 m 2 min walk
Attractions
20- Mirabell Palace1.0 km 13 min walk
- Mirabell Gardens1.0 km 13 min walk
- Mozart Residence1.0 km 13 min walk
- Linzer Gasse Platzl1.0 km 13 min walk
- Mozartplatz1.2 km 15 min walk
Restaurants
20- Fuxn124 m 2 min walk
- The Castle144 m 2 min walk
- MOJO Salzburg150 m 2 min walk
- my Indigo Mooncity172 m 2 min walk
- Susie's Diner180 m 2 min walk
Transit
20- Flughafen SalzburgAirport4.2 km
- Salzburg PauernfeindstraßeBus113 m 1 min walk
- VogelweiderstraßeBus131 m 2 min walk
- BayerhamerstraßeBus133 m 2 min walk
- GrillparzerstraßeBus258 m 3 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required
Deposit
Deposit required
Hotel information
- Total rooms
- 100
- Floors
- 6
- Year built
- 2007
- Last renovated
- 2019
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, F

