Holiday Inn Express & Suites Ottawa East - Orleans by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Extra bed
- CAD 10 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, French +1
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- mirror
- pillows
- private-bathroom
- safe
- tea-or-coffee
- telephone
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- pillows
- private-bathroom
- safe
- tea-or-coffee
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1 / 4 Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
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1 / 3 Superior Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Bridget H.
The pool was warm enough to enjoy for once, so I could actually play with my kids. The hotel was lovely and clean, and there were relaxed touches like lemon water in the lobby all day and a coffee station. During our May stay for the Tulip festival, check-in was easy, they recognized our member status, and gave us two complimentary water bottles. The breakfast staff were lovely and worked hard to keep things filled and bring whatever we needed, especially Alzira. I also liked that they had alternative milks, and the sausages were delicious. We'd stay again.
Priya M.
Alziva really stood out during my birthday weekend at the HIE Orleans Hotel. She was the only employee I passed in the halls who smiled and greeted me, and she made me feel welcome. I liked that she seemed to care about guests and enjoy her work. My room even had a birthday gift waiting when I arrived, a lovely card and a beautiful bottle of Prosecco. I don't drink, but appreciated the thought. The hotel and room were clean and well maintained. Breakfast had lots of choices and was delicious, and I liked having a fridge and microwave in the room plus a 24/7 drink station in the lobby. I enjoyed the stay so much I extended it, and would recommend the hotel.
Espérance M.
The quiet, safe atmosphere made this feel like a second home while I was here. My room was clean and comfortable, and the staff were consistently kind, respectful, and ready to help. I also want to thank the restaurant team for their friendly service. I truly enjoyed my stay and felt valued as a guest. Thanks to the whole team for their hospitality and support.
Camille G.
We'd definitely stay again. The location worked perfectly for us, with a mall and restaurants nearby and easy parking, and the conference room had everything we needed, including fresh coffee, a big screen TV, and a fridge stocked with water. The staff were friendly and accommodating to our hockey team, especially Alzira at breakfast, who made us feel welcome each morning. The whole facility was very clean, the beds were comfortable, and breakfast had a good range of options. The sofa bed mattress was very thin, though, and you could feel every spring.
Tamara B.
I've stayed here a few times and it's always been a wonderful experience. The front desk staff are welcoming, and the rooms are clean and well stocked. We especially enjoy the brownies and water bottle left for us. Breakfast staff keep everything fresh and filled, and they're always helpful when you're looking for something. I also appreciate that they make sure I get my yummy cinnamon roll. Thanks Nicole, Marie, and Alzira for all your hard work and fresh breakfast.
Amenities
Everything available at this property
General Services
67 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Linens
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Iron
- Microwave oven
- Coffeemaker
- Tour assistance
- Casino
- Sun Deck
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Year of construction
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Ski slopes
- Entertainment Area
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Laundry service
- Launderette
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Luggage room
- Clothes dryer
- Smoking area
- Highchairs
- Projector
- Printer
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
7 available- Bar
- Breakfast
- Restaurant
- Vending machine
- Kitchen
- Air conditioning in Restaurant
- Breakfast room
Business Services
6 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
5 available- Swimming pool
- Indoor Pool
- Beach/pool towels
- Beach
- Private pool
Sports
5 available- Tennis court
- Fitness facilities
- Gym
- Golf course
- Bicycle storage
Children
2 available- Babysitting and childcare
- Babysitting service
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Towels and bed linen
Languages
4 available- Spanish
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
121 m 2 min walk
606 m 8 min walk
1.8 km 22 min walk
169 m 2 min walk
Attractions
20- Princess Louise Falls1.8 km 22 min walk
- Canada Aviation and Space Museum10.6 km
- Canada Science and Technology Museum12.0 km
- ByWard Market15.3 km
- Notre Dame Cathedral Basilica15.5 km
Restaurants
20- Mexis Orleans169 m 2 min walk
- The Dough Bros184 m 2 min walk
- Mexicali Rosa's187 m 2 min walk
- 613beer193 m 2 min walk
- St. Martha's Brasserie d'Orléans244 m 3 min walk
Transit
20- Macdonald-Cartier International AirportAirport21.9 km
- Centrum / AD. 245Bus121 m 2 min walk
- Centrum / AD. 230Bus139 m 2 min walk
- Centrum / Place d'OrléansBus186 m 2 min walk
- Prestone / CentrumBus223 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required