Hotel Hayk
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Kelly M.
We’d been confirmed for a two-bedroom apartment through booking.com, but at check-in they took us to a one-bedroom unit on a higher floor than we’d been told. They couldn’t accommodate us or offer a refund, so we had to find somewhere else at the last minute. I was travelling with my one-year-old and my father, who’s in his 60s. Now they’re claiming we never showed up so they don’t have to refund us. This business lies and has no empathy. I’d tell anyone to stay somewhere else.

Heinrich V.
The area around the hotel is great, with plenty of restaurants, cafes, and nightlife. But we arrived after 9 pm after driving from Emden, and our reservation was messed up. Instead of the room overlooking the Rhine that we’d booked and paid for, they gave us a bigger room at street level. We had to listen to partygoers and drunks walking past, which was really annoying. The hotel is good otherwise, but with so many choices nearby, I wouldn’t book again. For that price, make sure you insist on the room you wanted and paid for.
Bethany F.
Our suite was a block or so from the hotel, and there was no elevator in the building. We were on the fifth floor and had to haul our luggage a long way up. On Saturday night the pub across the walkway below us played music loudly until 5 am. Sunday was much quieter, so I’d avoid Friday and Saturday nights.
Siobhan D.
The apartment was clean and modern, but it wasn’t at the address we expected. We wanted to stay by the river, and instead it was up the road on a very busy street with no reception. The kitchen was limited, and there was no couch or sitting area. There was no cleaning service either, so by the third day we had to buy toilet paper and go back to the hotel to ask for the rubbish to be emptied and for more towels. We stayed three nights in July 2017 and probably wouldn’t recommend it for those reasons.
Hannah P.
The beds were really comfortable, and there was plenty of space in a perfect spot for a city break. The shower temperature kept changing, though, and the towels felt like sandpaper.
Amenities
Everything available at this property
General Services
11 available- 24 Hour Reception
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Terrace
- Room service
- Smoke Detector
- Luggage storage
- Safe Deposit Box
- Garage
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Wi Fi
- Internet access
Parking
3 available- Electric car charging
- Parking
- Parking nearby
Meals
1 available- Bar
Pets
1 available- Pets allowed (under 5 kg)
Room Amenities
2 available- Non Smoking Rooms
- Family room
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
74 m 1 min walk
229 m 3 min walk
125 m 2 min walk
11 m 1 min walk
Attractions
20- Fish Market125 m 2 min walk
- Time Ride204 m 3 min walk
- Old Market231 m 3 min walk
- Rheingarten267 m 3 min walk
- Rheinboulevard434 m 5 min walk
Restaurants
20- Truebeans Specialty Coffee - Werksverkauf & Seminare11 m 1 min walk
- Beirut Restaurant23 m 1 min walk
- Rhein & More46 m 1 min walk
- Haxenhaus46 m 1 min walk
- Trattoria Da Doi50 m 1 min walk
Transit
20- Flughafen Köln/BonnAirport14.6 km
- Düsseldorf AirportAirport41.3 km
- CityTour Haltestelle 2: AltstadtBus74 m 1 min walk
- HeumarktBus100 m 1 min walk
- HeumarktTram229 m 3 min walk

Stay rules
Important conditions for your stay