Diplomat
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 11:00
- Pets
- Allowed
- Luggage storage
- Available
- Languages
- German, English
- Smoking
- Smoke-free
Guest reviews
Recent reviews shared by hotel guests
mehmet Y.
The only good thing was the location, by the central European bank metro station. The staff were terrible and so rude. They wouldn’t take credit cards, so we had to go to the bank to withdraw cash, and Booking. Com couldn’t help us fix the problem. The rooms weren’t good for spending much time in. The toilet was broken, there was no hanger in the shower, and the broken window wouldn’t close, letting cold air in. Breakfast was terrible too. I could only eat eggs, honey, and bread, and they didn’t put out cheeses until the last day. I won’t stay there again.
Clara M.
The room and corridor both reeked of smoke, and the room was dirty, with stains everywhere and even a spider. The shower had no curtain, the toilet barely worked, and the elevator felt like it belonged in another era. The receptionist was rude, too. I can't see how this place passed inspection. The owner clearly doesn't look after it. I wouldn't recommend staying here.
Wade C.
The staff were genuinely helpful and treated us well even though we were foreigners in Germany. The room was decent for what we paid, but bathroom hygiene could have been better. I'd have preferred disposable cups instead of glass ones that get reused.
Mateo P.
The location was a real plus: it's in a quiet residential area, about two minutes on foot from a metro station and five minutes from the river. The party area is a bit farther, maybe a ten-minute walk. Breakfast is included and served buffet-style from 7 to 10 a.m., with coffee, cheese, muesli, eggs, bread, and a few extras. The room was okay for the price, though the bathroom could use improvement and the shower wasn't good.
Hannah Z.
The front desk man was lovely and very helpful, but I wouldn't stay here again. The pictures are definitely edited. The bathroom light stayed broken for two days because apparently it was the weekend, and there was no ventilation or proper shower. When you stepped out, you were about to land on either the toilet or sink. Most of the bed slats were missing and had been held together with tape.
Amenities
Everything available at this property
General Services
7 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Allergy Free Rooms
- Luggage storage
Internet
2 available- Wi Fi
- Internet
Parking
1 available- Parking
Meals
1 available- Buffet breakfast
Business Services
1 available- Conference Hall
Pets
2 available- Pets allowed (free)
- Pets allowed
Room Amenities
3 available- Non Smoking Rooms
- Cable TV
- TV
Languages
2 available- German
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
190 m 2 min walk
255 m 3 min walk
659 m 8 min walk
21 m 1 min walk
Attractions
20- Zoo Frankfurt659 m 8 min walk
- Frankfurt Cathedral778 m 10 min walk
- Bethmann Park972 m 12 min walk
- Historical Museum Frankfurt1.0 km 13 min walk
- Römerberg1.0 km 13 min walk
Restaurants
20- Café Quantum21 m 1 min walk
- Pizzeria Palermo138 m 2 min walk
- Main Snack Corner152 m 2 min walk
- Cocina Argentina154 m 2 min walk
- Filipino Ese154 m 2 min walk
Transit
20- Flughafen Frankfurt am MainAirport13.3 km
- OstendstraßeTrain190 m 2 min walk
- Hospital zum Heiligen GeistTram255 m 3 min walk
- OstendstraßeBus275 m 3 min walk
- OstendstraßeTram276 m 3 min walk

Stay rules
Important conditions for your stay